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Accommodation managers are responsible for making sure their establishment is run efficiently, that standards of cleanliness and maintenance are upheld, budgets are controlled and any problems are quickly rectified.
They must also make sure their teams of staff are well trained and managed.
Accommodation managers may work in a variety of settings including:
Job titles vary depending on the sector; for example in hotels accommodation managers may be known as housekeepers or housekeeping managers, in halls of residences they may be known as domestic bursars or hall managers, and in hospitals as domestic services or facilities managers.
Accommodation managers across all sectors and establishments have similar managerial responsibilities that often cover people and the building.
Common tasks include budget control, business planning and administration.
People management is a major part of the job and increasingly accommodation managers are required to supervise staff employed by contractors rather than in-house teams. Staff management involves:
Exact duties and levels of responsibility vary depending on the establishment you work in but in general they include:
Accommodation managers may be involved in some practical or hands-on work depending on the establishment, but their role is mainly supervisory.
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