Banker : Training

All employees will be trained on the systems and products that the banks offer, and how to interact with the customer. As these change regularly, all employees will undergo training at least yearly. Sponsorship towards professional qualifications is often offered to those identified with the potential to progress.

Employees on a graduate development programme will undergo a structured set of training courses and coaching sessions to develop the knowledge, skills and experience to become a manager. These will often include relevant professional qualifications.

Professional qualifications are offered by the ifs School of Finance  and the Chartered Banker Institute . It is worth noting that despite their name CIOBS operate throughout the UK and indeed globally. These organisations offer a wide range of qualifications, from City and Guild level 1, through to Chartered status. Often bankers will need to study for the next level of qualification, or for a specialst area, as their career progresses.