Case studies by category

hospitality, tourism and sport

1. Accommodation manager: Nina
2. Administrative manager, Irish Football Association: Andrew
3. Air cabin crew: John
4. Assistant centre manager, PGL: James Evans
5. Assistant retail manager, Legoland Windsor: Alison
6. Assistant sports centre manager: Dan
7. Business travel counsellor: Tim Andrews
8. Catering manager: John
9. Centre manager: Graham
10. Community sports development manager: Stuart
11. Conference and events centre manager: Amelia
12. Corporate communications assistant, VisitScotland: James
13. Developing instructor: Chris
14. Exercise physiologist: Luca Cardilli
15. Fitness centre manager: Jessica Willington
16. Fitness instructor: Chris Hepworth
17. Food and beverage manager: Sarah
18. Freelance tour manager: Dave
19. Graduate sports therapist: Jamie Bodden
20. Head strength and conditioning coach: Barny Allen
21. Health and fitness manager: Marie
22. Holiday representative: Kate Wells
23. Hotel house manager: Sarah
24. Hotel restaurant and bar manager: Tim Walsh
25. Marketing coordinator, Alnwick Castle: Caroline
26. Marketing director: Danny
27. Operations manager: Claire
28. Outreach officer for a sports charity: Paul Barrett
29. Product/tour manager: Sue
30. Programme administrator: Georgina Randall
31. Pub manager: David
32. Purchasing support analyst: Omar
33. Reservations/conference manager: Caroline
34. Restaurant manager: John
35. Restaurant manager: Richard
36. Sailing centre manager: Matt
37. Senior headwaiter: Katie
38. Sport and exercise psychology lecturer: Ailsa Niven
39. Sport psychologist: Dave Hesse
40. Sport psychology lecturer: Hayley
41. Visitor services adviser: Paul
42. Visitor services manager: Donna
43. Young athletes development officer: Rory