Case studies: Graduate surveyor: Josaphine Ford

Josaphine is a graduate surveyor within the Residential Department at DTZ, a large international property company.

I progressed from an HND in estate agency to achieve a first class honours degree in business property management. Having a degree that is accredited by RICS was a requirement to apply for my position at DTZ.

I applied for the position during the final year of my degree and got through the first round of interviews. I then successfully completed an assessment day, which involved numerical and written tests, an hour-long interview and a presentation. This was all made worthwhile when I received the phone call to confirm that I had been offered the position.

Every day poses new challenges and projects, which is common within surveying. An example of a day could include site inspections, client meetings, report writing, comparable research and data analysis.

During my year at DTZ I have been part of a small team. This has enabled me to get fully involved in large scale and complex projects. I have been able to take more ownership of jobs and been 'let loose' on clients as the first point of contact, which I have really enjoyed.

In the short-term, my aim is to become a fully qualified surveyor and increase my value to the team. As I am still new to surveying, the exact route I wish to follow is something I would like to explore but my long-term ambition is to progress within the company and become a director.

The most enjoyable aspect of my job is the diversity of work that I am exposed to, which enables me to be challenged every day and increase my knowledge of the property industry. I really enjoy speaking to people, whether it is office colleagues, clients or other property professionals. The people I work with are a huge part of my working day and make coming to work all the more enjoyable.

Although I learnt a vast amount at university, my true learning began in the workplace. It can be frustrating not knowing all the answers but luckily I am surrounded by colleagues who can help me to find the solution. One of the most challenging aspects of the job is negotiating with clients so that their expectations are realistic.

It is most important to have a passion for the property industry. I have found that everyone within the industry I have spoken with, whether on a professional or social basis, is really passionate and invigorated by property and this sentiment is infectious.

I would say that having the right attitude, especially when applying for jobs, is vital to do well - especially as property is a people business.