Hospitality: Jargon buster

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• Occupancy - the proportion of bedrooms available during a period.
• Outlet - any catering unit (or part of a catering unit) that is separately operated and managed.
• Revpar - is the total bedroom revenue for the period divided by the total available rooms during the period.
• Room rate - is the total bedroom revenue for a period divided by the total bedrooms occupied during a period.
• Tronc - the system of pooling tips and gratuities among waiters and waitresses in hotels and catering.