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Fast food restaurant manager : Salary and conditions

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  • Range of typical starting salaries: £18,000 - £21,000 for assistant manager level positions, rising to £23,000 - £28,000 with experience.
  • Salaries at the upper end of the scale range from £45,000 - £50,000 for regional managers and up to £75,000+ for those who move into field management or operational management roles, overseeing several restaurants.
  • A salary weighting is usually offered for positions based in London and the South East.
  • The sector is meritocratic and rapid progression to senior management levels is possible for those who show commitment and drive.
  • Most companies in this sector offer benefits packages to management staff, which may include pension schemes, share options, private healthcare, company car and/or discounts for friends and family.
  • As the environment is sales-target driven, profit or performance-related bonuses are common.
  • Hours of work are generally long and shift based, with evening, weekend and public holiday work to be expected. Some managers may work ‘split shifts‘, with early starts, time off in the middle of the day and a return to work for a later shift. Part-time work is not usual.
  • Field or area managers who supervise several restaurants may be responsible for managing their own diaries, so flexible working is possible.
  • Many companies operate franchising opportunities, which offer individuals the chance to invest in and run their own branch. Due to the heavy financial commitment, this is an unlikely move for those starting out in their career but it is a route to self-employment.
  • The environment of ‘fast food’ restaurants is fast paced, with the emphasis on delivering good customer service in a limited time frame. The atmosphere can be hot, noisy and bustling. Most of a manager’s time will be spent ‘walking the floor’ and therefore mobile/standing. It is both physically and mentally demanding.
  • Most managers are in charge of one restaurant and therefore mainly based at one site, but those with responsibility for a number of outlets may need to travel.
  • There is an even gender balance across the sector.
  • Company uniforms are commonly worn incorporating the appropriate health and safety requirements associated with food preparation.
  • Opportunities are available across the UK. Although traditionally city-based, out of town shopping centres, leisure facilities and tourist attractions now mean fast food outlets are found throughout the country. Overseas travel is not common but many companies do have branches around the world so secondments and transfers are possible.
 
AGCAS
Written by Andrea Gregory, AGCAS
Date: 
November 2010
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