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Information technology : Jargon buster

  • Applications - programs for specific functions, such as word-processing.
  • Blogging - an online diary or journal. A blogger is someone who keeps an online diary or journal.
  • C++ - a programming language based on C and replacing it.
  • C# - Microsoft’s new language based on C++ and Java.
  • CRM - customer relationship management. Software that enables different sectors of a business to share information about customers.
  • Convergence - the synergistic combination of voice, data and video on to a single network.
  • Cybershoring - the outsourcing of business IT needs via the internet. This is very much associated with the emerging application service provision industry.
  • Digital native - individuals who have grown up immersed in technology, generally born after 1985.
  • ERP - enterprise resource planning. A system that helps businesses manage functions, such as purchasing and logistics.
  • Front-end applications - programs with which systems users interact directly. (Back-end programs support the process.)
  • Green IT - covers the use of ICT to manage and mitigate an organisations environmental impact and improve its environmental sustainability.
  • HTML - hypertext markup language. This is the language used to display text on web pages.
  • IP - internet protocol. The protocol by which information is sent via the internet.
  • ISPS - internet service providers.
  • IPTV - internet protocol television (IPTV) is a system through which internet television services are delivered using the architecture and networking methods of the internet protocol suite.
  • Java - a programming language created by Sun Microsystems.
  • Operating system - provides the software to manage all the application programs in a computer.
  • Offshoring - the relocation of IT services to a lower cost location, usually overseas.
  • Outsourcing - the concept of taking internal company functions and paying an outside firm to handle them.
  • Portal - a website designed to be a user’s main point of entry to the internet. Portals attempt to achieve this by providing assistance, usually in navigation or information.
  • SAP - application software that manages financial, HR and other functions.
  • Social computing - a general term for a style of computing that focuses on creating peer to peer exchanges.
  • SQL - structured query language. Aids the input and extraction of information into and from databases.
  • UML - unified modelling language. Allows the development of ‘object oriented’ software, an approach that makes software easier to maintain and reuse.
  • UNIX - a commonly used operating system.
  • VoIP - voice over IP. Voice information sent via the internet using IP, enabling the internet to be used to make telephone calls.
  • Web 2.0 - the technologies that form the second generation of the internet. It refers to internet sites and solutions that form web-based communities and hosted services such as social networking sites (e.g. Facebook) and wikis.
 
 
 
AGCAS
Written by Gillian Coyle, University of Huddersfield
Date: 
October 2010
 
 
 

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