Virgin Media is to increase its workforce by adding 620 new jobs in order to manage its next generation TV offering and superfast broadband service. 15/02/2012
The majority of new recruits will join in the coming weeks and will mainly be positioned in Manchester and Swansea.
The company is hoping to fill 500 customer service positions in its call centres and will provide on the job training for all roles. The company is looking for a further 120 people they can train up as engineers as part of its apprenticeship scheme.
The programme is in its fourth year and has already placed 530 people into different roles throughout the company.
‘The new jobs that we’ve announced today will ensure we’re meeting the increasing demand for our next generation digital products and will help our customers get the kind of service they expect from a Virgin company,’ said Paul Buttery, chief customer and networks officer.
The twelve month field apprenticeship scheme at Virgin Media will see candidates work towards the company’s own nationally recognised National Vocational Qualification in Communication Technology.
The qualification has been designed to help apprentices acquire and develop a mix of technical and customer communication skills in a very short time frame, with the focus on delivering a fantastic customer experience.
‘This investment will benefit a number of communities across the country and we’re particularly proud that we’re able to provide so many young people with a much needed start in these challenging economic times,’ added Paul.
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