Learning mentor: Training

Training is usually on the job. In the first year of employment, most learning mentors will build up a portfolio detailing their activities and attend several days of training. They will learn from colleagues and senior staff. Many newly appointed learning mentors will undertake an induction programme, which aims to ensure all support staff are able to carry out their responsibilities competently and with confidence. It should allow them to supply dependable support to learners while upholding school policies.

Some employers choose to deliver their induction programme via a series of modules consisting of eleven core modules and four optional modules. The modules can be adapted to cover local needs and delivery methods. These materials have been designed to support qualifications in the Qualifications and Credit Framework (QCF).

Qualifications include the Level 3 Diploma in Specialist Support for Teaching and Learning in Schools. For more information see the Department for Education - Support Staff Essential Training .

With experience, it is possible to work towards qualifications such as the Level 5 Diploma for the Learning Development and Support Services Workforce, aimed at learning mentors and education welfare officers.

Internal and external training may be available in particular areas relevant to the needs of the school, for example:

• addressing cross-cultural issues;
• how to work on anger management with learners;
• working with parents;
• integrating your role in the school;
• networking;
• teambuilding.

Learning mentors are usually responsible for their own career development and need to seek out in-house and external opportunities relevant to their role.