Case study

IT consultant — Duncan M. Ng'enda

Duncan M. Ng'enda studied MSc Innovation and Technology Management (ITM) at the University of Bath and is now a consultant at EY

Why did you choose this institution and course?

I set-up and managed my own IT company while studying BSc Electronic and Computer Engineering at Jomo Kenyatta University of Agriculture and Technology (JKUAT), Kenya. This experience made me realise that I needed to study a Masters that focused on innovation, to soften the technical engineering skills that I gained from undergraduate study.

I shortlisted three universities: two in the UK and one in Denmark. I settled on the University of Bath because of the strength of its ITM programme and its excellent faculty.

How did the programme prepare you for employment?

The programme paid plenty of attention to balancing technical skills (the engineering component) with theory (the management component). The result was an extremely powerful, well-balanced education.

Innovation and management theory was integrated with practical methodologies, and the skills that I acquired have been extremely useful in my career so far.

What industry links did the programme have?

The programme hosted guest lectures from industry experts, and ran weekly projects that concentrated on solving real-life, real-time issues. Exposure to sector executives encouraged a realistic, problem-focused way of thinking. This proved very useful during my partner interviews with EY.

What does your job involve?

I work as part of the IT advisory branch at EY Financial Services. I advise clients on tackling strategic problems through the application of technology. This has required me to use plenty of the knowledge that I gained from the ITM programme.

What are your plans for the future?

I wish to specialise in technology for businesses, especially in the finance space. Key to this will be completing the EY graduate programme.

I also plan on pursuing a PhD at some point in the future.

What advice would you give to students looking to break into this career?

You need to be an excellent all-rounder. In addition, you must have a curious mind and always think from a business perspective. Read widely and draw insight.

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