Aspect Maintenance
graduate job
Expires16 days

Customer Experience Adivsor

Job description

Aspect are looking for dedicated and determined individuals to join their growing team.

The role:

  • Being the first point of contact for new and existing customers
  • Recognising clients requirements and providing solutions that best satisfies their needs
  • Dealing with client enquiries and complaints efficiently and in a timely manner
  • Entering data onto the systems
  • Upholding the company reputation

Working hours, benefits:

  • Working in nine hour fixed shifts starting at 8am to 5pm
  • The ability to partake in a childcare voucher scheme
  • Employee pension scheme (if applicable)
  • 20 days annual leave plus eight bank holidays (pro-rated for PT/OOH)
  • An additional half-day paid leave should the day of your birthday fall on a weekday
  • Large open plan kitchen, Perkbox online membership, Friday social drinks, bonus scheme

What we are looking for

  • A positive and energetic approach to work and all tasks set
  • Well developed telesales and negotiating skills
  • Dedication and commitment to drive sales performance
  • Drive, enthusiasm, sense of humour and a “can do” approach to life
  • Excellent communication skills - written and verbal
  • Patience when communicating with customer and an ability to maintain composure during conversations
  • Previous experience in a similar customer service role is highly desired
  • Although a prior knowledge of the maintenance and building industry will be of benefit, it is not a requirement as training will be provided

Accepted degree subjects

Any

Additional job details

Number of vacancies
Six plus
Location
Chessington
Salary
£18,000 - £30,000

Contract, dates and working times
Fixed term

Full-time

How to apply

Click Apply to start your application now. This job will be available on Prospects until 1 August 2019

Don't forget to mention Prospects to employers when you contact them.

Closing date:  Continuous recruitment

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Expires16 days

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