BT Group
work experience

Service Platforms Industrial Placement

Job description

You’re not just looking for a career, you’re looking to make a difference.

Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding. And we use the power of technology to help solve big challenges, like climate change and cyber security.

From day one, you’ll have a voice at BT Group. You’ll get stuck in to tough challenges, pitch in with ideas, make things happen. You won’t be alone: we’ll be there with help and support, learning and development. You’ll make great friends, discover new talents, and feel part of something exhilarating.

This is your chance to make a real difference to the world. Grab it.

About this role

In Service Platforms – we manage the services that BT offers to its customers. From helping Kevin Bacon make another advert about EE’s number 1 network, to ensuring that our broadband services are the best for gaming and working-from-home. Behind these all of these services are teams of experts who make things happen – they run the services, understand the tech, support our customers and innovate.

During this placement, you will be placed at the heart of this environment. You will learn how to translate customer needs and issues into technical resolutions for one of the world’s biggest IP network. You will get the opportunity to work with the data that informs our customer satisfaction metrics. You will play a role in BT’s data-driven approach to problem-resolution. If you want to build skills needed for a data-rich future, then join us!

Our programme will also give you countless opportunities to approach new challenges and develop your technology skills. Whether you’re looking at future innovation, defining strategy, protecting customers through security, or working with teams across our company to develop new products, tools and systems.. through insight-driven data, you’ll help us break boundaries.

While you don’t need to be studying for a computer science degree, you’ll need to be able to show us your passion for technology. We’ll give you all the support you need to make sure you’ve got the skills and knowledge to succeed. But it’s not just all technical, you’ll also need the ability to be able to translate complex ideas to our customers and the business acumen to see valuable opportunities when they arise.

This placement is available in the Networks part of our business.


Our industrial placements start in September and end in July

What we are looking for

You should be in the penultimate year of a relevant STEM undergraduate degree course and on track to achieve a minimum 2:2.

Accepted degree subjects


Additional job details

£22,000 pro rata

Contract, dates and working times
Fixed term


How to apply

Click Apply to start your application now. This job will be available on Prospects until 27 August 2023

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Closing date:  27 August 2023

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