Front Desk Rep
work experience

Front Desk Rep

Competitive salary

Job description

The 2018 IEC Canadian visa pool is officially open. Apply now to our Work Canada programme for your best chance of securing the visa which allows you to work and travel in Canada for up to two years. Get ready to live the Canadian dream.

BUNAC's fastest growing programme, Work Canada, has just got bigger and better. Our Ultimate package guarantees you a seasonal job at a world class ski resort like Blue Mountain before you land in Canada, saving you a whole load of stress when you arrive. With support on how to get an IEC Canadian working holiday visa, insurance options and an extensive arrival orientation complete with Canadian resume style writing tips by our in-country partners SWAP, (plus year-round super-chill and super-fun social events with other like-minded travellers) BUNAC's Work Canada Ultimate is your ultimate Canadian adventure that you need to get up, up and away on.

Front desk representatives are the first point of contact for our lodging guests and the check in experience often sets the tone for a guest's stay. It is the vision of the front desk and the entire resort to create the best memories for our guests by continually exceeding their expectations. The Front office also acts as the hub of information for the resort, servicing both internal and external requests knowledgeably and efficiently. The Front Office provides employees with a fast paced, professional and service orientated environment.

In this role, you will:

  • Provide professional and personalised interaction with guests throughout the check-in/check-out process
  • Take ownership of the guest's entire stay at Blue Mountain
  • Act as a main point of information for resort guests and internal customers
  • Handle guest and internal resort enquiries
  • Accept payment from guests
  • Answer phones in a professional and friendly manner
  • General administrative duties
  • Mail out guest receipts

*Applicants must hold valid work authorisation (IEC Work Canada visa).

Person requirements

  • Ability to deliver exceptional customer service skills
  • Strong organisational skills
  • Excellent interpersonal and communication skills
  • Intermediate to advanced computer knowledge required
  • Team orientated with an energetic, friendly, cheerful and animated demeanor
  • Available to work weekends, evenings and holidays (eight hour shifts)

Qualifications and experience requirements

  • Two years front desk/office or related experience or college diploma/university degree
  • Experience handling money

Accepted degree subjects



Competitive salary



Blue Mountain Resort

How to apply

Closing date: Continuous recruitment

This job listing will no longer be available on Prospects from 15/05/2018

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