work experience

Ski Concierge Attendant

Still recruiting throughout COVID‑19

Job description

As a Ski Concierge, you would be responsible for assisting the guests in their mountains activities and equipment and providing a consistent and high quality of service.

Duties and responsibilities (included but are not limited to):

  • Provide information regarding services available at the Resort Whistler, including hours of operation and directions for all outlets (F&B, Gift Shop, Concierge, Spa, etc.), identification of key personnel and address general questions
  • Guide the guest to services outside the resort, not provided by the resort. This includes a detailed understanding of Whistler Blackcomb Mountain Resort and its operations
  • Keep the Ski Concierge and Front Office Manager informed of guest problems or complaints and of the action taken
  • Keep other members of the staff apprised of information and situations
  • Provide the proper and safe operation and care of all ski shop equipment
  • Ensure safety procedures are followed and report all Guest injuries and actions taken to Ski Concierge Manager and the Security department immediately
  • Work closely with the bell attendants and guest Services staff to ensure smooth handling of guests’ equipment and special requests
  • Display a high level of integrity and professionalism at all times in dealing with guests, employees and outside contacts
  • Follow proper ski check procedures and storage of guests and shop equipment
  • Report equipment malfunctions promptly and accurately
  • Supplement cleaning performed by Housekeeping by touching up counters, floors and other areas as necessary
  • Handle lost and found items
  • Respond properly in any resort emergency or safety situation
  • Perform other tasks or projects as assigned by Base Camp/Resort Management staff

What we are looking for

  • We are looking for hospitality professionals with excellent interpersonal skills, ability to multitask, have a passion for service and people. Flexibility will be needed to work early mornings, weekends and holidays.
  • Valid passport holder
  • 18-35 years old
    • Previous experience in hotel is desired but not essential
    • Previous experience in a health or fitness related position is desired but not essential
    • Intermediate level or above of skiing or snowboarding required
    • Good knowledge in English (written, spoken and reading)
    • Strong commitment to service


No previous qualification required.

Accepted degree subjects


Additional job details

Number of vacancies
Competitive salary

Contract, dates and working times

Full-time · Part-time

How to apply

Click Apply to start your application now. This job will be available on Prospects until 15 September 2022

Don't forget to mention Prospects to employers when you contact them.

Closing date:  Continuous recruitment

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