Graduate User Researcher

Job description

You’ll work as part of our award-winning digital customer experience capability at Capgemini – alongside a diverse team of Service Designers, User Experience Designers, User Researchers and Content Designers – to create services with our clients that are often transformational.

The focus of your role

As a graduate user researcher, you will work with other members of the team to make a positive impact on client projects through the application of research methods. Day-to-day you will contribute to the planning, designing, and carrying out research activities as part of multi-disciplinary teams. You will apply a range of research techniques to gather insight and work with colleagues in the analysis of findings.

What you’ll do

• Research users and identify the best research method to understand their needs
• Communicate your research analysis and findings to colleagues and stakeholders
• Work closely with a range of digital delivery experts as well as external business stakeholders and subject matter experts.
• Contribute to the usability testing process from the development of user recruitment briefs through to test moderation, analysis and report writing
• Apply qualitative research methods such as user requirements gathering, prototype testing, guerrilla research, and other approaches to understand user needs
• You’ll work with clients and colleagues to understand how factors like policy, legislation, business constraints and technology impact user experience
• You’ll apply best practice in research for users with accessibility and assisted digital needs

Why us?

From professional development to accelerated career progression in an environment that encourages the entrepreneurial spirit. It’s all on offer at Capgemini. And, although collaboration is at the core of the way we work, we also recognise individual needs.

What we are looking for

• Strong analytical and interpersonal skills
• Good communication skills, with the astuteness to know when to listen
• Analytical thinking, process-oriented skills, good verbal, and written skills
• Ability to work collaboratively within multi-disciplinary teams
• An understanding of user-centred design methods and techniques
• Keen to learn, evolve, and continually challenge yourself and the way you do things

Qualifications

Degree in HCI, usability, cognitive psychology, sociology, anthropology, or related field

Accepted degree subjects

• biology and life sciences
• computer sciences
• social sciences
• psychology

Additional job details

How to apply

Click Apply to start your application now. This job will be available on Prospects until 30 April 2021

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Closing date:  30 April 2021