IT Support Technician - Level 3

Job description

If you want continuous learning and rapid career progression this could be the opportunity for you! We are looking for tech passionate individuals to want to start their career in the IT industry. You will be joining large business area working for our largest UK public sector client working with inspiring experts from which you can learn from and enjoy the career opportunities this brings, as well as joining a large community of Graduates and Apprentices across the business 

You will be working towards a full-time job and studying towards a Level 3 It Support technician qualification. It’s an 18 month course in which you will study part time whilst doing your full time role. You will cover many modules such as Supporting IT Architecture, Working with end user devices and working with network architecture.

Alongside your L3 programme we will also provide you with an accelerated approach in your role at Capgemini, providing significant role-based training and soft skills training programme to ensure both personal and technical growth. Growth that kickstarts your career and sets you up for #GetTheFutureYouWant at Capgemini.  

This is a technical and customer focused placement in which you will be liaising with internal clients and problem solving to ensure a high level of service. This is a role you can start to build your technical skills and practice them daily. This role is pivotal in making sure that our end users can work efficiently and effectively, you will be working on the Tech Table or Virtual Tech Table assisting end users with technical issues.

This is a full time office based working role, you should expect to be in our Telford office 5 days a week, which is a fantastic modern building not only from a collaborative working perspective, but there is also a restaurant, rest and leisure zones, Prayer room, EV chargers, a state of the art 24hr Gym and golf nets, recently refurbished roof gardens where you can be a part of our ‘Turf you out’ gardening scheme.  With a large support network to take advantage of, join our inclusive networks such as LGBT+, race and equality or women in tech, and have the support of our mental health champions. 

This is the programme for you if you want; 

  • Responsibility from day 1 
  • Be a part of a team where your opinions matter 
  • Have continuous learning in the role and your L3 programme
  • Capgemini to sponsor the costs of your degree and earn a competitive wage  
  • Be a part of a strong community of apprentices across the UK business  
  • Have the backing of a global company and the opportunities that this brings 

To be eligible, you need: 

  • Seven GCSE’s including maths, English and a STEM subject at grade 4-9
  • Or equivalent BTEC in stem subject, maths & English Grade 4-9 equating to 7 GCSE’s overall

These roles require BPSS and SC Security clearance. To meet the clearance requirements, you will need to;

  • Have the right to live and work in the UK
  • Be resident in the UK for the past five years
  • Have spent no more than 3 consecutive months outside the UK in that period

If you cannot meet these criteria, we may not be able to consider you for this role.

Additional job details

Hybrid, or partially remote
Competitive salary

Contract, dates and working times


How to apply

Click Apply to start your application now. This job will be available on Prospects until 24 August 2023

Don't forget to mention Prospects to employers when you contact them.

Closing date:  24 August 2023

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