Customer Services Associate
graduate job
Expires1 day

Customer Services Associate

Job description

We are excited to announce that they are now looking to recruit a Customer Services Associate (CSA) to join a new team focused on enhancing and complimenting their service based solutions.

You will be responsible for providing market leading service-based solutions to healthcare professionals.

To achieve this, you will work within a defined geographical territory in which you will be responsible for building and developing the clients’ relationship with GP surgeries.

This will focus on the surgery administration staff such as receptionists and practice managers and also GPs and nurses.

Your role will include delivering patient-specific product information, largely in the form of leaflets and leave pieces, as well as demonstrating product devices, delivering invitations to client-run educational meetings, working collaboratively with your sale force colleagues and providing customer feedback.


  • Delivering exceptionally high quality face-to-face customer-service interactions
  • Meeting the call targets set by your Team Manager
  • Feeding customer insights and issues back to the sales and marketing business
  • Completion of all administrative tasks, including recording of calls and distribution of materials
  • You will be expected to pass the ABPI code of practice exam within one year

If you are looking to enter the pharmaceutical industry and have a real passion for providing excellent customer service this would be a great role. This is not a sales role, but you will be expected to achieve coverage of named customers.

If you are of degree calibre and looking for a new challenge, or a graduate with work experience, we would be pleased to tell you more.

Whatever your background you must be able to demonstrate how you have consistently delivered high quality customer service levels.

A competitive basic salary, bonus and benefits will be offered.

What we are looking for

Accepted degree subjects


How to apply

Click Apply to start your application now. This job will be available on Prospects until 19/03/2019

Don't forget to mention Prospects to employers when you contact them.

Closing date: Continuous recruitment


Additional job details

LocationSouth West England

Competitive salary

Working hoursFull-time

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