Volunteer Mentor

Volunteer Mentor

City Year
Greater Manchester · Londonand 1 other

Job description

For a full academic year our volunteers act as role models and mentors to children in schools in disadvantaged communities, helping them to reach their full potential.

From Monday to Thursday, City Year UK's volunteers are integral to the school day. As part of a team of between six and 16 other volunteers, they encourage pupils both in and out of the classroom to engage with and enjoy learning, providing 1:1 and small group support in class and running breakfast and after school clubs.

Fridays are spent out of school where they meet as a group to reflect on shared experiences and benefit from specialist leadership development training, coaching and career guidance, as well as networking opportunities and access to a mentor. This is all designed to help our volunteers secure employment or progress to higher education after their City Year.

As role models, volunteers are uniquely well-placed to create meaningful relationships with children who need help to do well at school. They bring a new perspective to learning and boost pupils’ confidence, while improving behaviour, creating no-bullying cultures and helping pupils to feel safe, empowered and happy.

Volunteers embody a powerful culture which runs through everything they do, and our distinctive uniform helps them be highly visible role models around the school and wider community.

In-school (Monday - Thursday, during term time only)
  • Build meaningful trusting, coaching relationships with targeted pupils to tackle frustration, isolation, anger, low self-esteem, attention seeking and distraction before they lead to acting out in the form of disruptive or negative behaviour
  • When required, work alone with a designated list of pupils requiring more intensive 1:1 mentoring support. Run a range of interventions in English and maths using teaching and learning content provided by the school
  • Support teachers in class by working at tables of four or five pupils
  • Model good behaviour for all children in classrooms, corridors and outside areas through structured break time activities, eating lunch with pupils and reinforcing school expectations
  • Help encourage attendance and punctuality in all pupils
  • Encourage library use, supervise homework or study clubs
  • Supervise fun before-school activities for the whole school such as breakfast clubs to get pupils energised and ready for school
  • Run a range of extra curricular clubs, e.g sports, music, homework, debating etc to help build children’s confidence
  • Support the school with the creation of displays, the coordination of special events and trips, the sorting or marking of books or materials, or the entry of valuable pupil data
  • Plan special projects to engage parents and the local community
  • Outside school (Monday - Friday, during term time only)
  • Attend Friday training, coaching and career development sessions outside of school
  • Represent City Year at external events with our business partners or influential figures to help raise our profile
  • Attend recruitment events to inspire and tell prospective volunteers all about what they’re signing up for
  • Take part in volunteering days with our funders
  • Work shadowing opportunities with our staff and business partners
  • Access to a mentor
You will be line managed on site by one of our school-based programme staff team who will have oversight of your day-to-day training and development in and outside of school.

On Monday to Thursday you will be in school, while on Fridays you will come together as a group in an environment away from the classroom to share and reflect on your school experiences. You’ll also continue to develop your leadership potential through training, coaching, networking events and career development opportunities, all designed to enable you to confidently transition from education into employment, training or further education.

City Year UK offers you the opportunity to:
  • Improve social and educational outcomes for children in a tangible way.
  • Gain key life skills such as public speaking, problem-solving, communication and resilience
  • Boost your CV and networks and explore career options in the public, private or charity sector
For more information about the programme you can email us, or ask us a question on Twitter.

The City Year UK volunteer role is full-time, Monday to Friday during term time only. You will not be volunteering with City Year outside term time ie. weekends, bank holidays or during school holidays. A typical school day begins between 7.30am and 8am (depending on your school or rota arrangements with your team). During term time you need to be available from first thing in the morning to 5pm from Monday to Thursday. On Fridays you generally need to be available from 9.30am to 4.30pm.

As you are a volunteer, rather than an employee, we are able to offer you some support to help you during your City Year. You will be entitled to claim reimbursed living expenses up to £4,400 a year in London or £3,960 in West Midlands and Greater Manchester. This is not a salary and should not affect the receipt of state benefits (if applicable to your personal situation) for things like housing, free prescriptions etc. In addition to living expenses, we will reimburse the exact amount of money that you will spend on using the most reasonable method of transport to get to and from your school and the City Year office.

Company information

City Year UK challenges 18 to 25-year-olds to tackle educational inequality through a year of full-time volunteering in schools across London, West Midlands and Greater Manchester. As mentors, tutors and role models in schools, they support pupils growing up in some of the most disadvantaged communities in the UK.

Leadership development and making a difference at City Year UK

City Year is a life-changing experience. As well as having a huge impact on the lives of children, it’s a chance to invest in yourself and your future. It’s a year to push yourself outside of your comfort zone and develop the skills to become a self-confident leader with the dedication, passion and values to stand out from the crowd.

Person requirements

To be eligible you will need to be:

  • Passionate, committed and have the emotional maturity to work with disadvantaged young children
  • Aged 18-25 when you start volunteering
  • Eligible to live and work in the EU for a year
  • Live in the Greater Manchester, the West Midlands or London area during your year of service
  • Desire and ability to be a role model for others (essential)
  • Experience working - whether voluntary or paid - with children or young people (desirable)
  • Good written and verbal communication (essential)
  • Responsible in nature (essential)
  • Willing to demonstrate taking the initiative (essential)
  • Committed and willing to push through challenges (essential)
  • Empathetic, reflective and thoughtful (essential)
  • Self-aware and open to learning (essential)
  • Adaptable and willing to challenge own comfort zone (essential)
  • Organised (essential)
Background checks
Appointment is subject to clearance through the Disclosure and Barring Service and receipt of satisfactory references. The voluntary work you will be undertaking will involve contact with children and young people which by law is exempt from the Rehabilitation of Offenders Act 1974. You are not entitled to withhold information and must declare all convictions, including spent convictions, cautions, reprimands and final warnings. Any information given will be completely confidential and will be considered only in relation to any application or positions to which the Order applies.

Qualifications and experience requirements

City Year UK is built on inclusivity. It’s open to any 18 to 25-year-old with a minimum level-three qualification (A-level or equivalent). What makes our young people extraordinary is their ambition to improve the lives of children, a willingness to stand up as a role model, the desire to keep learning themselves and the determination and resilience to complete the year.

Accepted degree subjects





Greater Manchester · London · West Midlands

Contract and working hours

Fixed term · Full-time

How to apply

Go to our website via the Apply button. You will then need to complete our online application form. If your application is successful, one of our recruiters will invite you to an interview at our local offices. All successful candidates offered a place on our programme must be available to complete our two week induction training before going into school.

Closing date: Continuous recruitment

This job listing will no longer be available on Prospects from 15/01/2018

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