graduate job
Expires14 days

Trainee Customer Field Engineer

Job description

CityFibre is changing up the digital infrastructure, but your connection to our customers will be what drives our company forward. Just by applying to our Customer Field Academy, you’re changing it up. CityFibre is building a team of Field Engineers, made for anyone, no qualifications required, just the want to make a real difference. Maybe you’ve worked in hospitality, retail, or customer care – by joining our Academy, you can grow an incredible career out of all the skills you’ve been building up. You’ll be carrying out field activities across our network, working face-to-face with our customers to fix faults and correct errors that may otherwise prevent their successful completion.

This role is perfect for anyone who is early in their career. We want to see you break stereotypes, show off your talents and carve yourself a new career path.

A rewarding career

We’re passionate about our work and we’re passionate about our people too - when you join the CityFibre family you’ll receive a starting salary of £22,500 and enjoy benefits like 25 days’ holiday, a day off on your birthday, a day to support a charity or organisation of your choice, performance-related bonus scheme, and private healthcare.

Our unique culture

We are proud to be an equal opportunity employer; we celebrate diversity, believe everyone has a voice, and are committed to creating an inclusive environment for all. Even though we come from different backgrounds and do different jobs, we’re united by The CityFibre Way - our unique code of behaviours that inspires how we think, act and work. We back each other, think smart and act fast, and we’re passionate about giving it our best to build a legacy together.

Ready to start changing it up? Join the CityFibre family today.

What we are looking for

We’re looking for people who care about connections. If you thrive in customer-facing roles then the Academy is the place for you! CityFibre’s academies set you up with everything you need to succeed, a failproof training plan laid out week-by-week, day-by-day and the constant support of the entire business. All you need to bring to this role is the desire to make a positive impact, the curiosity to learn new skills and the ability to thrive in a customer-facing role. The ideal candidate will love working with others and have the ability to solve problems. If this sounds like you, then get in touch. We’re here to bring the best out of you and bring the UK into the full-fibre future.

Accepted degree subjects


Additional job details

Hybrid, or partially remote
Milton Keynes

Contract, dates and working times


How to apply

Click Apply to start your application now. This job will be available on Prospects until 31 August 2022

Don't forget to mention Prospects to employers when you contact them.

Closing date:  31 August 2022

Expires14 days

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