This role is not for the faint hearted… Are you a resilient and proactive customer service professional with a passion for property? Are you ready for your next challenge?
Here at Countrywide Plc, we’re on the lookout for those who can manage their own time, and be trusted to fully manage our clients’ properties. You’ll be managing your own portfolio across any of our 60 brands – acting as the point of contact for our tenants and landlords who require support throughout the duration of their tenancy. So if you put the customer’s needs in the heart of everything you do, then we want to hear from you.
Opportunities at Countrywide will offer you not just a job, but a career, and to be part of something bigger. We’re the market leader; so we can provide you with full, extensive training, along with a career path and excellent company perks and culture.
We’re sure you already have an excellent telephone manner – which is key, as we need you to offer our clients a really personal touch, but our property managers really do go above and beyond for our tenants and landlords, so we’re hoping you’ll share this enthusiasm and ambition.
Whilst you’ll need to be firm, we need you to show empathy and be sensitive to our landlord and tenants’ varying needs.
A natural positive outlook on life is essential to fit in with the Countrywide culture and to ensure you can stay up beat and buoyant for our customers and our teams.
Someone who recognises the importance of communication would fit in really well in any of our property management teams; especially if you prefer to pick up the phone and build a lasting relationship with someone, rather than send emails alone.
Whilst we’ll provide thorough and tailored training, you do need to be up to date on your industry reputation and legislation – so a genuine interest and passion for property is really important. It would be great if you’ve already managed to hone strong administration skills; as organisation of documentation really does impact customer experience.
Maybe you’ve come from a complaint handling or customer service background and you’re a natural problem solver or logical thinker; or maybe you’re passionate about customer experience and property – apply today to kick start your career with the UK’s largest property services group for a career that moves you.
Countrywide is a leading provider of residential development and consultancy practices, surveying services, conveyancing services, corporate property services, leasehold estate management and auctions. As one of the largest property businesses, we serve most major lenders, investors, house builders, commercial businesses, corporations, local authorities and housing associations.
As the UK's largest property services group we serve our customers in 1,200 locations across more than 50 brands. Through our unique combination of national scale and local reach, we offer a breadth of products and services across the group.
Must be a positive problem solver with an ambition to deliver first class customer service. Your passion for helping people needs to be as evident as your passion for property. We do provide full tailored training so no experience is necessary; however a resilient and driven attitude certainly is.
Accepted degree subjects
Award winning benefits - home moving discounts, cycle to work, childcare vouchers, highstreet retail discount & more. Salary rising to circa £21,000.
Contract and working hours
Permanent · Full-time
30/10/2017 · Autumn
How to apply
Number of vacancies: two
Closing date: 05/11/2017
This job listing will no longer be available on Prospects from 05/11/2017