IT Service Management - Glasgow
graduate scheme

IT Service Management - Glasgow

Employer
FDM Group
Salary
Competitive salary
Location
Glasgow

Job description

Are you looking to take your first step into your technology career, but not sure where to start? The FDM Graduate Programme could be for you. No matter what you’ve studied or what your background is, here at FDM we believe that everyone should be given the opportunity to have an amazing career in IT and technology. That’s why, in 2016, we launched the careers of over 1,100 graduates. As the UK’s leading IT Graduate Employer, FDM Group is a FTSE 250 employer with a global footprint working with some of the world’s most reputable organisations such as; HSBC, AXA, Save The Children and Virgin Media.

How is the programme structured?

Your journey as an IT Service Management Consultant will begin at one of FDM’s three academies in London, Leeds or Glasgow, where you will receive fully-funded training and the chance to gain industry recognised qualifications, as well as mentoring and support throughout. Our award-winning Graduate Programme provides a wealth of opportunity to gain transferable skills as well as becoming an expert within your field. After successfully completing your training, you will work with one or more of our 180 clients across the UK during the two-year programme.

What will I be doing?

On our IT Service Management (ITSM) Programme, you will be trained on how to provide support to the IT systems which are being used in a business. You will learn what it takes to deal with incidents and requests that end users may have and how to provide and coordinate the solution to ensure a business functions optimally. You will become an expert on dealing with time sensitive projects such as incident management, change management, problem management and configuration management, by learning the ins and outs of the vital activities required to operate, deliver and control IT services within a company.

Company information

As the UK’s leading IT Graduate Employer, FDM is a professional services provider to over 180 clients including Barclays, Sky and Virgin Media and has launched the careers of over 1,100 graduates in 2016.

Person requirements

  • Excellent communication skills and an ability to build relationships
  • Ambitious, with a drive to succeed within the digital sector
  • Strong analytical ability
  • Good decision making skills within fast-pasted environments
  • Be geographically flexible throughout the UK to support our clients

Qualifications and experience requirements

Graduates with a degree of 2:2 or above within a science, technology, computing, engineering, maths or similar subject.

Accepted degree subjects

mathematics · computer sciences and IT

Salary

Competitive salary

Location

Glasgow

How to apply

Closing date: Continuous recruitment

This job listing will no longer be available on Prospects from 23/10/2018

All FDM Group jobs

To stay safe in your job search we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search.