FDM Group
graduate scheme

Technical Operations Graduate Programme - Glasgow

Job description

Information Technology underpins almost every operation a business depends on! FDM is seeking the next generation of specialists to join our Technical Operations graduate programme and fast track their way to a senior role leading teams ensuring that critical business applications and services are available, maintained and protected. You will be at the centre of the team helping to reduce risk and protect the brands reputation.

About this role

On the FDM Technical Operations graduate programme, you will undergo industry recognised training before putting that into practice by working on projects with one of our industry leading clients. This programme will provide you with multiple future career opportunities ranging from Level 1 Service Desk or Security Operations Analysts, through to Level 2 Application or Production Support.

Technical Operations teams are an essential function to ensure that services are always running optimally and are ready to spring into action when things go wrong. Technical Operations is the perfect first role in IT, providing you with an in-depth view of business operations and how IT supports different business functions. There will be the opportunity to specialise in managing the systems that support specific departments alongside developing knowledge on how IT services are responsible for delivering value to business users and clients.

Through our programme, you will receive hands on training, working directly with application servers, networks, and cyber security tools, with plenty of exercises and labs to challenge you and build your confidence. You will also study for and certify in ITIL v4, a widely recognised service management framework. Our programme will equip you with the skills and knowledge to help you build a diverse and successful career in technology.


  • A full-time contract with a salary from day one of training
  • Opportunities to work across the UK and beyond, with relocation support where appropriate
  • Training is provided by industry experts, covering both technical and professional skills to ensure you are job-ready
  • Ongoing career support throughout your FDM journey, including continued professional development, mentoring, and networking events
  • A chance to launch a career in one of the most in-demand tech fields

What we are looking for

  • Degree level qualification (2:2 or higher)
  • Excellent communication skills
  • Demonstrable interest and desire to work in technology
  • Commitment to at least two years of further employment with FDM upon completion of training period
  • The right to work in the UK
  • Someone with an analytical mindset who has a passion for technology
  • A problem solver who thrives under pressure
  • Right to work in the UK

Accepted degree subjects


Additional job details

Competitive salary

Contract, dates and working times


How to apply

Interested in this role? Here are some helpful links to guide you through our recruitment process:

Click Apply to start your application now. This job will be available on Prospects until 6 September 2023

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Closing date:  6 September 2023

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