graduate job
Expires3 days

Customer Services Consultant

Job description

Working on the phone in an inbound capacity, webchat or demonstrating excellence via email, you`ll be delivering first class customer service across multiple platforms. You`ll be taking details from customers and immediately passing them to the relevant office in order to help generate business; so we will train you up so you`ll know our departments inside and out; being an expert in what you do.

Of course you`ll need to be IT literate with a good understanding of Microsoft Word, Excel and Outlook, with the ability to multi-task and a keen eye for capturing any trends you discover whilst speaking with customers and sharing with the management team.

The Customer Services Team is a fast-paced and exciting environment; so you`ll need to have the ability to think on your feet and make good quick thinking decisions. The team is a close-knit one; incentivised by prizes and competitions - so you`ll be a team player who knows how tocollaborate in a competitive environment.

What we are looking for

Accepted degree subjects


Additional job details

£11 per hour

How to apply

Click Apply to start your application now. This job will be available on Prospects until 20 September 2019

Don't forget to mention Prospects to employers when you contact them.

Closing date:  Continuous recruitment

Expires3 days

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