Case study

Nathan Purton — Recruitment consultant

James Andrews Recruitment Solutions

One year into his role at James Andrews, Nathan has already been instated as a recognised trainer, allowing him to train new staff - see what else he's learned in his recruitment career so far

How did you get your job?

I wasn’t 100% sure what I wanted to do. I was working at a hospital at the time, trying (and failing) to save money to go travelling - but feeling demotivated. I put my CV online, and got a call from an agency asking if I'd ever thought about recruitment.

I attended interviews at three agencies in one day, including James Andrews which was successful. I called them later that day to say I would love to progress with them, as the other two companies hadn't grabbed my attention. My taster day was booked in the next week, and I was offered the job.

What’s a typical day like as a recruitment consultant?

In the morning, I log on and check my emails to see if there is anything urgent that needs sorting. The team will then have jobs meetings throughout the day, to set out and split the team between marketing and jobs. We split the team depending on how busy the jobs board is.

Tasks include searching for candidates online, calling candidates to sell them roles, sending out mailshots to generate interest and contacting clients to build relationships and tempt them in to using our services.

We go through the same process/schedule every day, but no day is ever the same as we always get different types of jobs on with different clients, in different locations and industries. This keeps things interesting and exciting, and keeps the dynamic fresh. There's still no better feeling than shouting across to your team to say you have a new job on!

What do you enjoy most about your job?

It's always great when you manage to convince someone to do a job or go for an interview, and then they come back to you after they've been offered the place and say they're really happy. The social part of the job is a positive too - on pay day, the office will organise different events such as comedy clubs, crazy golf, ping pong and beach clubs to name a few.

What are the challenges?

One of the hardest parts is being able to read a situation from over the phone, and try to adapt your style or tone to appease certain clients or candidates. I never used to speak over the phone before I got this job, as I would always text my friends and family - however now I much prefer picking up the phone and calling someone.

The hours are also long in recruitment, but when you enjoy your job and your whole team is working together, the day goes by so quickly that you don't really notice.

In what way is your degree relevant?

My degree in Economics is great for me, as it helps me to speak to clients about how the wider economy might affect their business. This helps me build up a better rapport with them, and they feel like they can trust me to do a good job and understand their needs.

How has your role developed and what are your career ambitions?

I've just recently hit my one year anniversary and have already been instated as a recognised trainer which allows me to train new staff. I've also been put on to the path to become a senior consultant, which means I'll go on a series of training days with a view to be promoted once completed.

My long-term goal is to be a manager and run my own team, and then I'd love to put myself forward to opening a new office.

Any advice for aspiring recruitment consultants?

  • Develop your people skills - the majority of the skills you use in recruitment are people skills, which is why I enjoy it.
  • Sales experience also helps. I worked in luxury retail while studying my A-levels and throughout university, which really helped me in being confident when speaking to new people, relating to them and their requirements and trying to fulfil the needs that were most important to them.

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