Business Management and Customer Operations - Graduate Leadership Programme
graduate scheme

Business Management and Customer Operations - Graduate Leadership Programme

Lloyds Banking Group plc
East Midlands · East of Englandand 9 others
Time left to apply
21 days to apply on Prospects

Job description

What will you discover in a Business Management and Customer Operations career with us?

Have you got a mind for analysing processes? Do you like working with a diverse group of people, sharing knowledge and being a consultant in your field? If you’re also interested in people management, you should apply to join the Lloyds Banking Group Business Management & Customer Operations Graduate Leadership Programme.

With over 30 million customers and a relationship with almost every household and community in the UK, Lloyds Banking Group makes a difference in the lives of millions of people. Our Business Management & Customer Operations team helps us by acting as our internal strategic consultant and making sure our customers receive the best service and experience, every time.

What you’ll do

Join us on this programme, and over two years you’ll discover a lot about our business, but most importantly about yourself and your interests. Throughout three, eight-month placements across the UK, you’ll learn about how we provide services within the whole organisation. You could be, managing the flow of payments, managing people and projects, or providing internal consultancy to improve things for our customers. Above all, you’ll get a strategic view of one of the largest financial institutions in the country.

Your development

We want to help you to build your skills to become a valuable leader, so you’ll receive mentoring, and take part in masterclasses, volunteering, innovation jams, and practical on-the-job learning. You’ll also study for a professional qualification, such as Chartered Banker and, by the time you finish, you’ll be equipped to build a career that matters to you.

Discover what matters to you on a Lloyds Banking Group Graduate Leadership Programme.

Company information

Lloyds Banking Group is a financial services group that’s been serving communities around the UK, for hundreds of years. With some of the most recognised brands in the nation, including Lloyds Bank, Halifax, Scottish Widows and Bank of Scotland, we make a difference to the lives of millions of people and businesses. In fact, we provide trusted services to over 30 million UK customers, 12 million online users, and 6 million mobile users. And, the numbers continue to grow. That’s why we’re looking for the next generation of talented, ambitious and inspired individuals to join our business that’s as diverse as the population of Britain.

Person requirements

Qualifications and experience requirements

We accept a 2:2 degree or above in any discipline from any university and we embrace a diversity of individuals – from rock-climbers to film-buffs and party planners – because whatever shapes you, will shape our future too.

Accepted degree subjects




Flexible working, private medical benefits, discounted financial products and many more great benefits


East Midlands · East of England · London · North East England · North West England · Scotland · South East England · South West England · Wales · West Midlands · Yorkshire and the Humber

Contract and working hours


How to apply

Closing date: 31/12/2016

This job listing will no longer be available on Prospects from 31/12/2016

  • AGR
  • Times Top 100 Graduate Employer