Lloyds Banking Group plc
graduate scheme

Retail Customers and Products Graduate

Job description

Manage products that will build the bank of the future
With 26 million customers and one million businesses across the UK, we’re constantly staying one step ahead by using the latest technology and offering innovative products to meet their diverse needs. That’s what our Retail Customers and Products teams help us do. They manage anything from new credit cards to digital marketing strategies, and now we’re searching for new talent to join them. If you’re interested in building a career with impact – we have a job for you. And the great news is you don’t need a business or finance degree to work with us.

Qualifications: We’ll support you to achieve a CIMA Certificate in business accounting.

Your career journey starts here
If you’re passionate about researching trends, analysing behaviour and implementing new ideas, you’ll make a big impact in our Retail Customers and Products teams. With over 12,000 colleagues in the division and 10 different business areas, you’ll gain insights into how we design and develop products and services, and play a big part in delivering them in areas like marketing, mortgages, car leasing and more.

About the programme
Over two years, you’ll complete three eight-month placements in different locations around the UK. You’ll work in customer and product-focused areas, build your understanding of how our customers behave and develop specialist insights and leadership skills.

Day-to-day you could be:

  • Developing innovative customer products and services
  • Gathering and analysing powerful insights about our customers
  • Supporting our marketing strategy for brands like Halifax, Bank of Scotland and Lloyds Bank
  • Assessing and maintaining our existing products to make sure they’re continually meeting our customers’ needs

Your development
People work best when they feel happy and valued. That’s why you’ll receive the tools you need to develop the career you want – from mentoring to tailored learning and much more. We’ll also support you to complete a CIMA Certificate in Business Accounting and offer you the chance to lead on UK community volunteering initiatives. By joining the Retail Customers and Products programme, you’ll become an expert in a range of next-generation financial products as well as customer behaviours and insights.

The way we work
Everyone comes to Lloyds Banking group with different experiences, skills and knowledge, and these differences give us opportunities to learn and grow. It’s what makes our workplace unique and we encourage people from every kind of background to apply. It’s important for us, and it shows. Recently, we were named as one of The Times’ Top 50 Employers for Women for the eighth consecutive year, the Top Financial Employer and seventh overall in the 2019 Stonewall Top 100 employers list, and one of The Times’ Top 100 Graduate Employers.

Our Graduate Programmes are rotational and our Retail Customers and Products roles are based around the UK, including London, Bristol, Chester and Cardiff.

Duration: Two years.

What we are looking for


A 2:2 degree or above in any discipline from any university and an open mind.

Accepted degree subjects


Additional job details


Plus a great range of benefits

How to apply

Click Apply to start your application now. This job will be available on Prospects until 9 December 2019

Don't forget to mention Prospects to employers when you contact them.

Closing date:  9 December 2019

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