What’s the opportunity?
The Customer Support & Services (CS&S) is responsible for the delivery of support for our products throughout the world. This support can range from the simple delivery of a spare part through to delivery of a complete long term support package. We are contracted to ensure that Armed Forces have the weapon systems that provide the capability they need, where and when they need it. CS&S is engaged through all phases of the product life cycle, from ensuring that supportability requirements are adequately defined at the concept design stage through to disposal at the end of the product’s life.
What will you be doing?
Whilst on the scheme you will undertake four rotational placements each 6 months long. These roles will typically be within the following areas;
Integrated Logistics Support (ILS)
Responsible for ensuring that products are supported through-life. Ensuring that the necessary support infrastructure is in place and with the ability to optimise supportability during design. MBDA products include weapon systems, test equipment, training equipment and any other support equipment. The ILS elements that a graduate could help to develop or implement include but are not limited to:
- System Design Influence
- Maintenance Planning
- Support and Test Equipment
- Maintenance Tools and Equipment
- Facilities and Infrastructure
- Packaging, Handling, Storage and Transportation
- Training and Training Equipment
- Technical Documentation
- Commercial and Contract Management
- Life Cycle Cost
In Service Support (ISS)
- Post-delivery of a product and responsible for delivering a range of support services. Examples of the services that a Graduate could be responsible for helping to deliver within the ISS role include:
- Maintenance and Availability Management
- Surveillance and Life Extension
- Technical Support
- Asset Management
Storage and Inventory Management
These activities will involve working with colleagues in other engineering and business departments. This role is likely to involve travelling to suppliers, customers and end-user locations. Within certain projects, international travel may be required.
- Responsible for helping the end-user to acquire the knowledge needed to best operate and maintain their weapon systems throughout the in-service life.
- Working with the ILS team to develop the field support and training solutions and the technical publications for a product.
- Deliver the required training, field support and manage updates to the technical publications.
- Responsible for the procurement of spares, management of repairs and developing bespoke information management applications for the CS&S directorate.
- Within this role, a graduate will help to create new concepts and develop the processes that allow support services to be delivered effectively.
The external placement can be in a department external to CS&S, for example in an engineering or commercial role, or can even be external to MBDA. For example, a secondment to the Ministry of Defence, a sub-contractor or even a defence think tank.
What are the benefits for you?
- Gain an overview of MBDA and the UK defence environment and will work with a diverse range of people at all levels across the business.
- Opportunities to engage with customers, suppliers and end-users.
- Opportunities to travel both within the U.K and internationally and collaborate with other MBDA employees based in France, Germany and Italy.
- Work towards becoming a chartered engineer which is 100% funded whilst on the scheme.
- Thise scheme offers excellent learning and development opportunities that will utilise engineering knowledge and both engineering and business oriented skill sets to help deliver support for a range of complex weapon systems.
What’s great about joining this team?
- There is a wide variety of work and every day is different.
- The team creates a supportive network with people from different disciplines and backgrounds who can provide a new perspective.
- There is a culture of progression and a focus on innovative ways of improving system readiness and reliability.
What would you get?
- Starting Salary of £26,500 with two pay reviews per year during the first two years,
- Joining bonus of £2000 if you have a Bachelors or £2500 if you have a Masters,
- Annual company bonus scheme
- Continuous learning and development opportunities.
- Flexible working hours
- Fantastic site facilities
- Paid overtime
- 25 days paid holiday
- A comprehensive pension scheme
- Employee funded voluntary private healthcare
- Sporting activities
What we are looking for
The ability to solve challenging problems within timescales and budgets
Degree qualified by September 2020 in physics, engineering, mathematics or a related subject to a minimum of 2:2
Accepted degree subjects
Additional job details
- Number of vacancies
- Contract, dates and working times
- Fixed term
How to apply
Click Apply to start your application now. This job will be available on Prospects until 31 December 2019
Don't forget to mention Prospects to employers when you contact them.
Closing date: Continuous recruitment