Municipal Mutual Insurance
graduate job
Expires6 days

Trainee Claims Technician

Job description

You will be a key member of a small team specialising in complex and high-profile employer and public liability claims arising from the public sector. Based in the City of London, you will have the opportunity to engage with specialist law firms dealing with complex legal issues and the wider insurance run-off community as part of your training programme.

The Trainee Claims Technician is responsible for supporting the Claims Team in respect of varied claims functions, including:

  • Claims handling – handling in-house disease (noise induced hearing loss and pleural plaques) claims as part of a development plan and under supervision.
  • First notification of loss process - consider new claims notifications (employers’ liability disease and public liability abuse/social care claims), reviewing and investigating historic policy cover (as may be required) and ascertaining scheme status of relevant creditor. Data entry of claims details to the claims management system and allocation of claims to handling organisations. Issuing acknowledgements (as appropriate).
  • Regulatory functions – responding to tracing requests from the Employers’ Liability Tracing Office on a weekly basis. Liaising with the regulatory body to ensure the Employers’ Liability Register is accurate.
  • Reinsurance - notification of new claims to reinsurers (as appropriate).
  • Settlement procedures – reviewing settlement reports from handling organisations and internally handled settled claims for reinsurance purposes. Preparing document bundles and notification of settlement details to reinsurers.
  • Payment reconciliation – weekly reconciliation of payment requests raised by handling organisations with details entered to the claim systems, chasing details and dealing with queries to resolve any anomalies, reporting back to the Finance Team and Claims and Reinsurance Manager (as required).

Training and development
The Trainee Claims Technician will be supported by MMI to progress towards a professional qualification either the Chartered Insurance Institute (CII) or the or the Chartered Institute of Legal Executives (CILEx).

The CII will begin with the Award and will progress towards the advanced diploma.


  • Personal pension plan
  • Private health insurance
  • Holidays: 30 days per annum
  • Sick pay
  • Flexible working hours

This role is available from mid-March 2020 for applicants who meet the qualifying criteria, however we would also consider 2020 graduates with a start date approx July/August this year.

What we are looking for

  • Good organisational skills and the ability to prioritise.
  • Good IT skills (MS Word, Excel, Outlook, and PowerPoint).
  • Good communication skills.
  • Previous work experience involving dealing with people is useful but not essential.
  • Team player with a flexible, professional attitude.


  • Minimum of five GCSE grades A*- C (including both maths and English).
  • Two or more A-levels (or equivalent): English, maths or law would be an advantage.
  • LLB (Hons) degree or equivalent. Other degrees will be considered.

Accepted degree subjects


Additional job details

£23,000 - £28,000

salary depending on experience

How to apply

Click Apply to start your application now. This job will be available on Prospects until 5 March 2020

Don't forget to mention Prospects to employers when you contact them.

Closing date:  Continuous recruitment

Expires6 days

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