Information Officer and Assistant to Chief Executive (Graduate Trainee)
graduate job
Expires16 days

Information Officer and Assistant to Chief Executive (Graduate Trainee)

Job description

To assist the Chief Executive in her role; as well as carrying out more traditional PA role, to include liaising with partners; contributing to NGA’s website, and e-newsletter; and support with projects and campaigns in which the Chief Executive is involved.


  • 37.5 hours per week
  • Some evening and weekend working will be required
  • Applications for job share or four days a week will be considered

Act as PA for Chief Executive

  • Manage the CE’s diary, travel arrangements and papers for meetings, including the booking of trains, accommodation and event tickets.
  • Convene and schedule meetings with external stakeholders and staff team
  • Ensure the CE’s electronic and paper filing is carried out
  • Filter emails and make appropriate referrals to other members of staff
  • Assist the Deputy Chief Executive as required
  • Draft correspondence and briefing notes for the CE and Deputy CE as required
  • Ensure that support is provided for external events at which the CE is speaking
  • From time to time, attend meetings on the CE’s behalf

To foster good working relationships with NGA members, partners and staff

  • Be a first port of call for the Chief Executive’s many external contacts and partners
  • Be a first port of call for NGA members wishing to contact the Chief Executive
  • Assist the Chief Executive in following up actions from meetings

Contribute to NGA’s website, information and e-communications

  • Work with the NGA Policy & Information team to ensure the delivery of the weekly members’ e-newsletter and termly bulletin
  • Provide administrative support in the production of the NGA e-newsletter on a weekly basis
  • Proof read e-newsletter and upload e-newsletter content on to NGA website
  • Contribute articles to the weekly e-newsletter as required.
  • Amend the website when required, in particular the campaign pages of the website

Contribute to the NGA’s research, campaigns and other projects

  • Assist the CE in her project work including planning, delivery and evaluation, and in time to act as project manager for pieces of work
  • Undertake a variety of techniques to gather relevant information including, document analysis, surveys, case studies and interviews, and roundtable discussions
  • Analyse and evaluate research and interpret data, making sure key issues are identified
  • Present and disseminate findings, both orally and in writing;
  • Organise and attending events to brief on the projects results;
  • On a day to day basis, liaise with partners and NGA staff to ensure smooth delivery of projects

Be an active member of NGA and work within and support NGA’s policies and procedures

  • promote equality of opportunity and a respect for diversity
  • maintaining strict confidentiality across all activities
  • By contributing to staff meetings, promoting the organisation, maintaining, in liaison with other members of staff, the collection and storage of resource material, working within and supporting NGA’s policies and procedures.
  • Undertake other reasonable duties as required.

The tasks above are the key aspects of the role which must be fulfilled as a priority. However once they are being delivered to a good level, there are ample opportunities for development and progression. The role could be extended to cover any of the following, depending on the knowledge, abilities, skills and performance of the post holder:

  • Represent NGA at external meetings for policy and lobbying purposes
  • Set up and manage consultation meetings with members to identify issues and views, and discuss policy options and solutions.
  • Produce well researched, focused, clear and concise reports and policy briefing papers for policy makers and other partners
  • Develop additional members services

These additional roles may be rewarded with increased pay.

A full induction programme will be put in place and overseen by your line manager to help introduce you to your role and our organisation.

NGA is committed to developing our staff team. We encourage all staff to undertake training to develop their skills.

What we are looking for

  • an engaging and enthusiastic team player with a readiness to respond to developments at short notice
  • willingness to become a school governor
  • an interest in the schools sector and a commitment to improving the experiences of children and young people in England


Essential criteria:

Experience and knowledge

  • Educated to degree level

Skills and Abilities

  • a positive phone manner and excellent verbal presentation and listening skills,
  • excellent writing skills with the ability to communicate complex issues in a clear, concise manner,
  • an organised person with an ability to prioritise and work to deadlines;
  • ability to learn a new area of knowledge swiftly and effectively,
  • analytical skills and the ability to make a sound judgement based on the evidence presented
  • ability to work on own initiative
  • ability to thrive and work effectively in a busy environment,
  • ability to use relevant ICT and to maximise the use of technology to improve services to members,


  • Knowledge of English governmental structures and of the education sector
  • Experience of working with customers, for example, in a voluntary capacity

Accepted degree subjects


How to apply

Candidates must complete an application form via the apply button.

  • Please apply by 12 noon on the closing date.
  • Interview date: Thursday 19 July 2018
  • We are looking for the successful candidate to start at the beginning of September 2018

Click Apply to start your application now. This job will be available on Prospects until 04/07/2018

Don't forget to mention Prospects to employers when you contact them.

Closing date: 04/07/2018


Additional job details

Number of vacancies

£19,000 per annum

future increments linked to performance, 25 days annual leave and bank holidays, pension at 6%

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