Royal Collection Enterprises
graduate job
Expires7 days

Summer Visitor Services and Sales Opportunities

Job description

It's being part of the team who deliver an exceptional visitor experience.

It’s the collaboration and the community spirit. And it’s helping millions enjoy magnificent buildings and beautiful art. This is what makes working for Royal Collection Trust so different.

Our summer teams help visitors experience the magnificence of the State Rooms at Buckingham Palace; discover the rich history of Windsor Castle; and explore the treasures on display at The Palace of Holyroodhouse. As part of an outstanding and friendly team, you’ll make the visitor experience truly special.

Whether you’re selling the ticket that starts it all, making things perfect on the day, or providing the outstanding retail service at the end, you’ll make every visitor feel welcome and valued.

You’ll answer their questions, provide information, and always aim for the highest possible levels of visitor care and security.

  • Hours: Full-time. You will typically be rostered to work over 4 or 5 days per week, Monday to Sunday, including regular weekends.

NB: Summer vacancies at Windsor Castle will be advertised on our website in January 2020.

This is your opportunity to use your personality and customer service skills to deliver the exceptional. Find out more via the apply button.

What we are looking for

Friendly, outgoing and professional, with the ability to communicate well with all kinds of people, you’ll fit right in.

You’re an outstanding team player, cool and calm under pressure, and able to work flexibly and effectively even when things get busy

For our Retail and Ticket Sales roles, an ability to engage with customers to meet sales targets is important too, as well as numeracy and a good level of computer literacy.

Above all, you know what it takes to create the kind of customer experience that leaves a lasting and positive impression.

Accepted degree subjects

Any

Additional job details

Location
Edinburgh
London
Windsor
 · Royal Collection Trust – Buckingham Palace, Windsor Castle, Palace of Holyroodhouse
Salary
£9.45 - £10.75 ph

(dependent on location) plus lunch and training provided

Contract, dates and working times
Fixed term

Full-time

How to apply

Click Apply to start your application now. This job will be available on Prospects until 2 February 2020

Don't forget to mention Prospects to employers when you contact them.

Closing date:  2 February 2020

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