Customer Operations Internship 2017
work experience

Customer Operations Internship 2017

Standard Life plc
Competitive salary

Job description

Make Summer work.

We offer paid internships for students looking to showcase their talents.

We always aim to provide excellent service for our customers – over the phone, in person or through our digital channels. Customer Operations manage the servicing strategy and standards that our business needs to be a world-class investment company.

To work here, it takes people who enjoy a challenge – solving problems, finding solutions, and identifying new opportunities.

During your ten-week internship, you’ll get hands on experience working with colleagues across our business. Working on live projects, your input will have real business impact. You’ll also set stretching goals for yourself to achieve. You’ll be supported from day one, with a great network of other interns and graduates ready to help you. Other aspects of the internship programme include:

  • An induction programme – get to know your peers
  • Shared learning with a ten-week development programme
  • A team charity challenge supporting our communities
  • Support with accommodation, if you’re planning on relocating to Edinburgh.

Programme summary

  • Duration: Ten-week programme
  • Development: Structured mini development programme to complement your on –the-job learning

All our internships are paid at the UK Living Wage

Company information

We’re an investment company, and we’ve been helping people manage their money since 1825.

We’re based in Edinburgh, and support around 4.5 million customers and clients across 46 countries. We administer over £307 billion of assets, with Standard Life Investments managing £253 billion. We support around 25 million more customers and clients through partnerships in India and China too.

Whether it’s by helping people save for their future, investing responsibly, or supporting the communities in which we operate, we always aim to make a positive long-term impact. To do this, we rely on talented people – around 6,500 in total – with diverse skills and perspectives, working collaboratively and playing to their strengths.

If you’re one of our graduates or interns, we’ll rely on you to play a big role. In return you’ll get real responsibilities, great benefits, and the foundations to start an exciting career.

Person requirements

Qualifications and experience requirements

All our internships require you to be on track for a First or 2:1 degree at undergraduate level, and that you’re in your penultimate year at university.

Accepted degree subjects



Competitive salary



Contract and working hours

Temporary · Full-time

Start date


How to apply

Number of vacancies: Various

Closing date: 15/01/2017

This job listing will no longer be available on Prospects from 15/01/2017

  • AGR
  • Times Top 100 Graduate Employer
  • Investor in People