Thames Reach
graduate job
Expires10 days

Outreach Support Worker

Job description

The Street Link Outreach team is funded by the Mayor of London to provide an emergency response to people sleeping rough in 23 London boroughs.

Our Outreach Support Workers play a pivotal part in their inspiring work, helping homeless people get off the streets, back on their feet and looking forward to a brighter future. Support Workers work at night covering a group of boroughs by car, responding to new referrals for rough sleepers, assessing those met before offering and transporting them to emergency accommodation.

With the help of our experienced senior staff and management, you will be supported and trained to use your strong communication and creative problem-solving skills. You will receive regular supervision from experienced staff who will both guide your work and encourage and facilitate your personal development.

This is a challenging and extremely rewarding role that requires you to assertively reinforce our message that rough sleeping is an unsafe choice and give the people you meet clear information about their available options and the necessary encouragement and support they need to make an informed choice to move away from the street.

Part-time positions will be considered and students are welcome to apply.

What we are looking for

  • Organised and able to plan your work to provide a rapid response to referrals we receive ensuring people sleeping rough across London are looked for within tight time scales.
  • Committed to providing a high standard service.
  • Excellent communication skills and be able to quickly engage rough sleepers you meet so that they accept the help you are offering.
  • Enthusiastic approach to taking part in training and acquiring new skills.

A clean UK driving license held for a minimum of one year and an ability to work late night shifts are the essential requirements for this role. You do not need any prior experience of working with homeless people but you do need a commitment to supporting Thames Reach to achieve its vision and an interest in learning the new skills that will enable you to do this.

Accepted degree subjects


Additional job details

Number of vacancies

A generous contributory pension scheme, 29 days annual leave plus paid bank holidays, tuition aid and more

How to apply

Please download the application form from our website. Current students are welcome to apply.

Click Apply to start your application now. This job will be available on Prospects until 31 May 2019

Don't forget to mention Prospects to employers when you contact them.

Closing date:  31 May 2019

Expires10 days

To stay safe in your job search we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search.