graduate job
Expires15 days

Graduate Management Trainee Programme – Operations 2021

Still recruiting throughout COVID‑19

Job description

Be the one to make a difference every day

Here at Serco, our Graduate Management Trainee Programme offers you an amazing launchpad for a fast-track management career within a global FTSE 250 company – as well as a unique opportunity to be directly involved in delivering better public services.

In the UK we operate in six key sectors including Health, Immigration, Defence, Justice, Transport and Citizen Services (such as leisure centres, refuse collection, and customer services).

Starting on the frontline of our business, you’ll spend the first 24 months working within a number our contracts, giving you an insight into the sectors we operate in as you build a range of operational, commercial and people skills. From day one you will be focussing on developing your capability to lead talented teams, build customer relationships, solve complex problems and communicate effectively. You’ll also receive a wide range of training, including enrolment in a Level 5 Operational Management qualification and courses in Project Management, Process Improvement, People Management and Change Management.

With the support of your colleagues and senior-level line managers, you’ll be given the autonomy and tools to innovate as you make a personal impact. And you’ll have the satisfaction of knowing that you are making an important personal contribution to delivering services that impact people’s lives.

Note: You’ll also be engaged in a variety of environments and locations, so you’ll need to be willing to travel and to work on a flexible schedule, which may include shift work on some placements.

What we are looking for

To be a future leader at Serco you must also have the following qualities:

  • A genuine interest in delivering essential public services
  • A customer centric service ethos and a commercial mind-set
  • An ability to show resilience and empathy in the face of adversity
  • An entrepreneurial spirit and the will to make a difference
  • The desire to learn, the tenacity to make things happen and the ambition to dictate your own progress, through hard work and self-development


It’s our goal to be the best managed business within the sector, and as our one of Graduates you’ll be bringing your intellect, commercial mind-set, passion and ideas to help us achieve that.

With a business and a workforce as diverse as ours we’re not looking for a specific degree discipline, what’s more important is that you can bring your own personal experience to bear in helping us redesign and improve public services for the benefit of everyone.

Accepted degree subjects


Additional job details

 · Bristol, Swindon, Shrivenham, Oxfordshire, Liverpool, Knowsley, Warrington, Hook, Basingstoke, Southampton, M25 sites and Maidenhead

How to apply

Please click on the apply button to complete your application.

Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

We’re a Disability Confident employer and are committed to equal opportunities. If you have any additional queries, requirements or you need more time to apply, then please contact our recruitment team directly. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

Click Apply to start your application now. This job will be available on Prospects until 30 June 2021

Don't forget to mention Prospects to employers when you contact them.

Closing date:  30 June 2021

Expires15 days

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