Graduate Scheme

Job description

This is a unique opportunity for University graduates to join a high growth real estate business and gain experience across multiple departments. Successful candidates will rotate between teams including Customer Service & Tenancy Progression, Marketing & Sales, Compliance and Maintenance Coordination, working within established teams of industry experts. Extensive training and mentorship will be provided, with excellent progression opportunities available upon successful completion of the program.

Customer Service & Tenancy Progression

The Customer Service and Tenancy Progression teams are responsible for ensuring our tenants have a market leading experience from the initial contracting stage of their tenancy all the way through to check-out. The largest office-based team at Student Cribs, they are at the heart of what we do. These teams assist tenants throughout the contracting process, complete right-to-rent checks and support check-ins, delivering seamless customer service at all stages of the tenancy.

Marketing & Sales

The Marketing team are responsible for building awareness of the Student Cribs brand across our 25 markets, and generating leads for the Portfolio Management & Lettings Team. With a strong focus on digital marketing, they ensure Student Cribs is top-of-mind and top-of-page when students are searching for accommodation. In addition to managing advertising channels, the Marketing Team also monitor review channels, manage the website, create and manage marketing assets of our properties, conduct market research and produce market reports.

The Sales team are responsible for letting our student properties. They are the first touchpoint prospective tenants have with the brand when searching for the perfect home. They help students navigate available options, view suitable Cribs and move to the booking stage. Our Sales Team thrive on helping students find the perfect Crib, delivering next-level customer service and know their markets inside and out ensuring properties are let for the following year.

Compliance

The Compliance Team is a critical function that ensures that Student Cribs adheres to the laws and rules required to facilitate its operations. The compliance team at Student Cribs is responsible for the acquisition and quality assurance of the various certifications required to let properties.

Maintenance Coordination

With 4,900 tenants across the UK and a deeply rooted commitment to delivering exceptional customer service and safe, comfortable accommodation, the Student Cribs Maintenance Coordination team are a core function of the business. Coordinating internal Maintenance Operatives and external contractors, this team ensure both reported issues and planned preventative works are scheduled and completed in a timely manner, while keeping tenants informed with the help of Student Cribs custom Tenant Portal (app).

What we are looking for

We don’t ask for any particular degree-background to join our program, but there are some skills we would like to see demonstrated within your application.

• Great team working skills 
• Exceptional communication and interpersonal skills   
• Confident, with the ability to work well under pressure 
• Diverse in your abilities and able to adapt to new roles 
• Proactive approach to work with good attention to detail  
• Strong eye for detail                           
• University degree in any field

Accepted degree subjects

Any

Additional job details

How to apply

The Application Process

1. Submit your CV and 1 minute video about why you are suited to the role
2. Attend a virtual interview with a member(s) of the Student Cribs team
3. Attend an in person assessment centre in London
4. Offer / Outcome

Click Apply to start your application now. This job will be available on Prospects until 11 April 2023

Don't forget to mention Prospects to employers when you contact them.

Closing date:  11 April 2023