Westminster School
graduate job
Expires11 days

IT Gap Assistant

Job description

Westminster School is seeking to recruit an IT Gap Assistant to join its IT Department. The post requires someone who is flexible and adaptable, with an enthusiasm for IT, who can work unsupervised and on their own initiative.

The IT Gap Assistant is employed on a term-time only basis to assist with the smooth running of the IT help desk. The post is a 12-month fixed-term role commencing in late August 2022, and would suit someone who is looking to take a gap year either pre or post university, perhaps with a view to a possible future career in IT.

Key responsibilities

The I.T. Gap Assistant is expected to undertake a range of tasks to support the School’s IT operation, including the following:

  • To provide first-line user support to pupils and staff
  • To provide first-line telephone support
  • To monitor the online IT Support Request system and deal with routine tasks
  • To arrange warranty hardware repairs
  • To install consumables (e.g. projector bulbs, toner cartridges)
  • To set up and install software onto desktops and laptops
  • To set up and install printers
  • To provide basic IT support for privately-owned devices (e.g. tablets, phones)
  • To proactively inspect the IT equipment in the day and boarding Houses on a weekly basis
  • To ensure that printers and photocopiers are refilled with paper
  • To assist the Print Specialist as required
  • To supply new documentation and to update existing documentation as necessary
  • To set up AV equipment for lectures and presentations.

What we are looking for

  • The candidate should be a self-learner, who can quickly assimilate documentation.
  • Good interpersonal skills are important, as the post holder will need to deal directly with pupils and staff at all levels.
  • You will also need to be a team player.
  • Good general standard of education
  • GCSE computer science / IT (or equivalent)
  • Safeguarding and child protection awareness
  • Enthusiasm for IT and willingness to learn
  • Good standard of written and spoken English
  • Ability to prioritise
  • Diagnostic and problem solving skills
  • Experience of Microsoft Office suite and Office 365
  • Experience of computer networks
  • Positive and helpful attitude
  • Able to work autonomously and as a team member
  • Proactive
  • Confidence to deal with pupils and staff at all levels

Accepted degree subjects


Additional job details

City of Westminster

which includes London weighting. (Although the post is term-time only, this is the actual salary which will be paid in 12 equal monthly instalments after usual deductions for tax and NI.)

Contract, dates and working times
Fixed term


How to apply

Applications close at noon on closing date.

Submit a letter of application, a completed application form, and a detailed curriculum vitae (including the names, addresses, telephone numbers and email addresses of three referees), via the Apply button.

Interviews begin: Soon after application deadline

We reserve the right to interview and appoint prior to the closing date for applications, so an early application is encouraged.

Click Apply to start your application now. This job will be available on Prospects until 23 August 2022

Don't forget to mention Prospects to employers when you contact them.

Closing date:  23 August 2022

Expires11 days

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