Hotel management provides a good mix of day-to-day business activities and customer service functions. Find out what else attracts people to this in-demand role and discover top tips for entering the industry
The COVID-19 pandemic has resulted in hotels being closed for many months and therefore recruitment has been on hold. However, as England starts to emerge from the tightest restrictions hotel management is definitely a career worth considering.
1. Early responsibility
Fast growth, on the job training and career development opportunities are excellent reasons to consider a career in hotel management.
Hotel managers are responsible for each and every aspect of the hotel that they work for, from front-of-house departments such as reception and concierge services to housekeeping, maintenance and catering. Behind the scenes responsibilities include hiring staff, managing budgets, taking care of public relations and setting sales targets.
2. Salary potential
Traditionally salaries within the hospitality, travel, and tourism sectors are lower than those in other industries. However, there are still certain roles in these sectors that can prove financially lucrative.
Starting salaries for hotel managers are in the region of £20,000 to £40,000 depending on the location and size of the hotel. In London, general managers earn, on average, £85,000 with a range of £50,000 to £200,000 for the largest, most prestigious hotels.
Continually welcoming new guests to the hotel means each day is filled with different challenges and requests and this keeps your working day interesting.
Opportunities within hotel management are endless and to make the most of them you'll need to be flexible. You could work for an independent or chain hotel, become a general manager or manage specific departments, and work in a variety of locations such as big cities or coastal areas. You'll get to meet and make connections with people from all over the world. If you're after a standard Monday to Friday 9am to 5pm job, hotel management probably isn't for you.
4. Job satisfaction
As a hotel manager your job is about people and you therefore need to be a people person. Your aim is to ensure that every guest's stay is as pleasant and enjoyable as possible and that the highest standards of customer service are met. In short it's your job to make people happy.
Knowing that this has been successfully achieved through positive feedback and good reviews will bring you a great sense of job satisfaction and will spur you on to achieve even better results.
5. Creative input
In order to thrive and grow the hospitality and tourism industries need creative people. To succeed as a hotel manager you'll need to be able to come up with and implement new ideas on a regular basis, such as themed afternoon teas or guided tours in order to improve the service that you provide.
It often takes hard work to get new initiatives off the ground but since guest experience is a major part of a hotels success, employers are generally open to creative suggestions, especially if they will enhance or improve the organisation's reputation.
6. The chance to travel
Hospitality, travel and tourism opportunities, including jobs in hotel management, exist in countries all over the world. If you work as a manager for a large chain hotel you'll have the chance to travel not only locally and nationally, but also internationally.
Find out more
- Discover what you can do with a degree in hospitality management.
- Gain an insight into the hospitality industry.
- Learn more about travel and tourism courses.