Going self-employed requires a leap of faith and can be a minefield. To help you navigate through this difficult period we asked entrepreneurs what business mistakes people should avoid when starting out

Believing that a vision alone will build your business

While a good idea is a great start it doesn't make a successful business. In order to set up on your own and make a real go of it you'll need a solid business strategy.

'Be a fantastic realist and accept that your current vision might not be the vision that is needed in the end,' says Georgie Nightingall, founder of Trigger Conversations.

Feeling dissatisfied and unconnected with the conversations she was having Georgie started to run conversation events in London to awaken curiosity, inspire aliveness and remind people to simply, be real. The first event had 21 attendees, the second 45 and third 60. Two years on, Trigger has engineered more than 4,000 stimulating and meaningful conversations with over 1,200 people at 55 events and workshops for individuals and corporates.

'Build consistent feedback into your product or service and get ready to accept this feedback like you would a Christmas present. Be prepared to proactively respond to this new insight,' adds Georgie.

Disregarding your customer

Making a difference to the lives of others requires you to focus on maximising the quality of your offering rather than its profitability - failing to provide a great service can be fatal. This is because self-employed individuals initially lack the reputational leeway afforded to established businesses. Respect your customers, their opinions and their product feedback.

Essentially your customers are the ones who believe in your product enough to buy it and use it so problems should be fixed efficiently and distinctively. By listening to and appreciating your customers' needs you'll have a stronger product in the long run.

'Concentrate on the user as much as the product. You need to grow both side by side; otherwise you'll finish one and be left wanting the other,' says Steph Newport Booth, one of three founders of GoSweat, a service which makes finding and booking fitness activities simple and easy. From aerial trapeze to quidditch, users simply search with their postcode to discover local fitness that suits them.

Failing to understand your industry

Knowing your product or service but failing to understand the market it will be sold in could lead to you wasting both time and money. Possessing strong knowledge of your industry is therefore imperative.

One solution is to set up your business in an industry that you already know well. Thorough understanding of your industry extends to any specialist legislation that may affect your business.

Succumbing to imposter syndrome

During the course of setting up a business one mistake that people commonly make is giving in to feelings of self-doubt. You'll question your ability to get the venture off the ground, to manage the workload and make a profit. Don't let these feelings distract you from your goal.

'Take action by starting before you're ready, because the truth is you'll never be ready. Of course, committing to action may seem daunting when you don't feel completely equipped, but that's where the fun is,' says Georgie.

'Also, don't forget to regularly reflect on your achievements, no matter how big or small. They'll give you evidence and confirmation of how far you've come.'

Listening to family and friends too much

When starting your own business having a good support network is vital and family and friends usually form a big part of this.

'Entrepreneurialism requires both risk and fast, on-the-go learning. If you're surrounded by people that don't understand the culture, then it's likely that you'll feel as if you're toeing the knife edge alone,' explains Georgie.

However, having family and friends to talk to when you've had a bad day is one thing, but try whenever possible to get a wider, more unbiased opinion on your products and business activities.

'Family and friends will either be too nice or too critical,' explains Steph. 'You have to ask yourself, 'are they my target market?' If they aren't ask someone impartial for their take on things.'

'Seek support from people pursuing similar projects or passions. Remember, you're never alone. There are always mentors. You just need to find them,' adds Georgie.


Being financially savvy early on is particularly important, overspending is another business mistake you'll want to avoid. Keep in mind that all initial expenditure must be recouped.

'If you don't have a stable pot to build your business from and live off at the same time, then life can become quite stressful,' says Georgie.

'Either ensure you have a consistent income from another job or have enough savings to live off. Also, when financial planning remember everything always takes twice as long as you expect.'


Once you've had a brilliant idea you'll be eager to turn it into reality and get your business started. It's true that successful self-employment requires dedication and hard work but your drive to make it work coupled with a never ending to do list can lead to a heavy dose of burnout.

'It sounds so simple, but prioritise your health first. Eat well and exercise. Secondly, separate your work from your home life by joining a co-working space or finding a café. Lastly, give your self days off to go and obsess over something else,' advises Georgie.

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