Customer Experience and Innovation

Entry requirements

Applicants must have a Spanish bachelor´s degree certificate or equivalent (not your academic transcripts). In case your bachelor degree is from outside of Europe, your degree certificate must attest a level of studies equivalent to a university degree that would allow you access to postgraduate studies in your country of study.

Months of entry

October

Course content

Research, analyze, synthesize, design, test, and deliver multifaceted experiences and interactions with real product and service offerings in any context, industry, or even stage of the customer journey. By placing human-centered design at the core of business innovation, you will become an expert in creating experiences that are tailored to your customer.