Taught course

Service Design Innovation

Ravensbourne · Ravensbourne

Entry requirements

We welcome applications from prospective students with either: - A degree in a related discipline at 2:1 or above; - An equivalent recognised international qualification in a related discipline. Candidates without standard qualifications may also be considered on the basis of their experience, provided they can demonstrate the ability to benefit from and succeed on the course. All applicants who meet the entry criteria will be invited for interview. Skype interviews are held for postgraduate applicants unable to attend an interview in person. We give equal consideration to all applications.

Months of entry


Course content

This course gives you opportunities to design radical new services that are highly desirable for customers as well as profitable and sustainable.

Service Design graduates have a practice-based approach to embedding innovation in key customer focussed areas of business. students go on to be engaged in broader organisational development issues, such as strategic innovation and organisational change.

Service Design Innovation is based on the idea that an effective service is built by gaining a deep understanding of the interaction between service providers and the end user, including their wants, needs and potential for co-creation. Students use a specific set of methods and processes based on design thinking. In particular this course will require you to develop the ability to design user research, to facilitate stakeholder workshops, and to project manage a service design process.

Students are introduced to a range of concepts such as co-design, user-driven innovation, open innovation and stakeholder management. They are also encouraged to develop their own approaches and to respond to emerging industry practices. Learners will benefit from staff research interests in methodology and in user experience design strategies. They may also have the opportunity to participate in one of Ravensbourne’s regular industry development projects with a strong service design dimension.

Information for international students

Non-EU/EEA students must meet the UKVI and Ravensbourne's English language requirements relevant to their course. All non-EU/EEA students must also provide: - Educational qualifications equivalent to the required UK qualification; - Educational reference(s) - Personal statement - Passport photo page - Portfolio files - Completed application form

Fees and funding

UK students
International students


Details on available financial support can be found by visiting our website and searching for 'Financial Support'.

Qualification, course duration and attendance options

  • MDes
    full time
    12 months
    • Campus-based learningis available for this qualification
    part time
    24 months
    • Campus-based learningis available for this qualification

Course contact details

Postgraduate Admissions
+44 (0)20 3040 3673