Taught course

Hospitality Business Management

Institution
Swiss Education Group · Swiss Education Group
Qualifications
PGD

Entry requirements

Postgraduate Diploma Recognised Bachelor degree or at least 3 years of work experience in a supervisory position in any industry English language proficiency of TOEFL 500 or IELTS 5.0 or OOPT 50+ or equivalent Recommended minimum age of 21 years Applicants may take the Oxford Online Placement Test (OOPT) free of charge. Please contact the admissions office to find out your nearest test center. Students who do not have the required English level will be advised to join the English Foundation Programme.

Months of entry

January, October, July, April

Course content

The Postgraduate Diploma in hotel management is designed for university graduates or candidates with extensive work experience at managerial level who are seeking to change paths or advance an existing career in the global hospitality industry.

This comprehensive hotel management training programs provide you with a broad theoretical understanding of hospitality business management.

Food & Beverage and Rooms Division Management Application

11 weeks

11 weeks

4-6 months

Term 1

Term 2

Paid internship in Switzerland or worldwide

Postgraduate Diploma in Hospitality Business Management

Term 1 (11 weeks)

  • Food & Beverage Service Theory and Practical
    • As one of the practical parts of the hotel management training programs this course exposes each student to restaurant service operations, including fine dining and informal (buffet/line) service within hotels and restaurants. It also introduces students to systems of cash management (micros). The course covers basic, as well as advanced topics in order to provide successful and personalized table and customer service together with the application of the organization and management of the restaurant. Emphasis is placed on customer-staff interaction and general communication skills. Students will comprehend various service methods and classical service styles and learn to identify advantages and disadvantages.
  • Bar and Beverage Management
    • This course introduces students to the management theory necessary to control a beverage operation and to understand the product. Emphasis is placed on social skills, customer relations, bar planning, and the legal aspects of beverage operation. Product knowledge includes the origin, identification, and production of alcoholic beverages.
  • Food Production and Hygiene
    • This course covers basic, as well as advanced topics that future food production professionals need to know. Emphasis is placed on quality food production standards. Students will comprehend various preparation styles and classical cooking methods. This course also combines theoretical concepts with practical applications of foodservice hygiene and sanitation. Basics of foodservice sanitation and personal hygiene are complemented with accurate, up-to-date, scientific information on all aspects of handling food. Students learn to identify and apply correct, hygienic work practices, and to minimize potential dangers and risks in a food-catering environment.
  • Hospitality Studies
    • This course will enable students to have a greater knowledge and comprehension of the size and structure of the lodging and tourism industry.
  • Housekeeping Management
    • This course presents the management principles and applied techniques required in today’s lodging and institutional housekeeping departments. Emphasis is placed on techniques of quality assurance, cost control and staff productivity.
  • Computer Applications
    • This course will introduce the students to advanced concepts and techniques of the Microsoft Office computer programs as a business tool in the hospitality industry. It focuses on designing, laying out, editing and producing high-quality documents using Microsoft Word as well as delivering professional presentations.
  • French, German, Spanish or Mandarin
    • If students are planning to undertake an internship in Switzerland, they will be assigned to French or German language modules. Otherwise students can choose the language they want to study.

Term 2 (11 weeks)

  • Hospitality Financial Accounting
    • This course introduces basic accounting techniques, enabling students to apply these to record business transactions, balance accounts, and produce final accounts for a hospitality business, following generally accepted accounting principles.
  • Food and Beverage Management
    • This course covers the principles of food and beverage management. Emphasis is placed on the cost control cycle, menu planning, quality control, sustainable food and beverage management and trends in the industry.
  • Convention Management and Events
    • This course explores the importance of the group market, its specific segments, and the strategies and techniques used in soliciting and servicing conventions, events and the MICE market.
  • Hospitality Sales and Marketing
    • This course is designed to give students an in-depth understanding of how to maintain a profitable level of business by utilizing the basic functions of sales, marketing, advertising and promotions.
  • Front Office Management
    • This practical course examines how using the property management system Opera, version 5, can enable operations at the front desk to be more efficient and accurate and as a result, improve the quality of the guest services provided at the front desk.
  • Cultural Diversity in Hospitality
    • This course will discuss and analyze the meaning and interpretations of culture as expressed in different geographical regions of the world. Cultural norms, cultural diversity, and the increased interdependence of nations, social systems and institutions will be examined. Dynamics of human interaction in a multi-ethnic and multicultural global job market will be discussed.
  • French, German, Spanish or Mandarin
    • If students are planning to undertake an internship in Switzerland, they will be assigned to French or German language modules. Otherwise students can choose the language they want to study.

Internship (4-6 months)

  • Practical Experience

Qualification and course duration

PGD

full time
6 months

Course contact details

Name
Nickie Gordon
Email
nickie@swisseducation.co.uk