Taught course

Management in a Service Economy

Institution
University of Buckingham · Business School
Qualifications
MSc

Entry requirements

The minimum entry level required for this course is as follows: - a first or second-class honours degree from a recognised university or, - a recognised professional qualification with relevant work experience

Months of entry

January

Course content

Course outline

Over 70% of the world’s economy is services. The MSc Management in a Service Economy aims to equip graduates with the ability to create and deliver reliable customer centred service - a key differentiator for business today. In many industries, profit margins on product sales have shrunk enormously, leading to an increased focus on generating profits through value-added services. Thus, the best firms now bundle customer-centred service with a manufactured product and create service centred solutions. Some, like IBM have moved completely to service and solutions.

Service Management as a body of knowledge has made immense progress in the last decade. Economies are more and more service-focused and it has become imperative to study all aspects of managing service. Buckingham is among the very few universities in the world to have responded to the demand for the creation of expertise in this area and to have established a track-record of success.

Information for international students

Buckingham is a truly global community with students of all ages and cultures: over 90 countries are represented. It is a place to establish lasting networks, both professionally and socially. Our alumni networks operate successfully all over the world and we encourage them to stay in touch with us.

Qualification and course duration

MSc

part time
24 months
full time
12 months

Course contact details

Phone
+44 (0)1280 820236
Fax
+44 (0)1280 820151