Taught course (will run subject to approval)

Service Improvement and Evaluation

University of Chester · Faculty of Health and Social Care

Entry requirements

Normally, applicants should have an appropriate university degree or equivalent qualification. Alternatively, students with relevant experience may be able to apply through the Accreditation of Prior Experiential Learning (APEL) route.

Months of entry


Course content

This new Master's degree offers practical support to health and social care practitioners undertaking quality improvement or service evaluations.

On completion of this course, practitioners will feel confident in their ability to manage a challenging quality improvement and to evaluate changes made. Participants will be awarded with bronze and / or silver level quality improvement certificates. These will demonstrate the range of practical quality improvement skills that have been achieved.

Our course is designed to support ‘live’ improvement projects and service evaluations. It appreciates the dynamic and complex environment of contemporary service provision, and includes real case studies and presentations from experienced people with a track record of delivery in quality improvement and service evaluation.

The underpinning philosophy is that of engagement – ‘all share, all learn’ – and therefore the course provides opportunities for students to learn, support and challenge each other in their improvement efforts.

The teaching will consist of classroom-based workshops and seminars, e-learning, and online chatrooms. You will have 200 hours of learning per module, which will include varying hours of direct contact with independent study. The areas of study will include quality improvement project planning and delivery, managing change, evaluating change, creativity and innovation.

Assessments will be varied and consist of quality improvement proposals, storyboards, and portfolios of reflection and learning.

There are several opportunities for individual learning and work-based learning modules, where students can construct their own learning outcomes to suit the individual nature of their projects.

Qualification and course duration


full time
12-48 months


full time
12-48 months

Course contact details

Faculty of Health and Social Care