Taught course

Dispute Resolution, Negotiation and Argumentation

University of Dundee · School of Science and Engineering

Entry requirements

Normally an Honours degree at 2.1 level or above in computing or a related subject. However if a student can demonstrate that their employment history is equivalent to a degree at 2.1 level then they will be eligible for the course, subject to passing an interview by the Recognition of Prior Learning committee. All prospective Students need to undergo a technical interview to ensure they have the necessary background knowledge to undertake the course.

Months of entry


Course content

This is a blended learning programme that will provide students with a critical understanding of the theories that underpin conflict resolution and mediation, as well as the practical skills to enable their development as competent and safe practitioners in the field of mediation and related dispute resolution techniques. Whilst the focus of the programme will be on work-place dispute resolution, the learning outcomes will be applicable to all aspects of mediation.

The programme will be taught using both face-to-face sessions and online delivery. The face-to-face sessions will make substantive use of case studies and role-playing. On-line learning will involve discussion boards, blogs and problem-solving exercises. Assessment will be through coursework (including reflective analyses of practice, theory-based essays and contribution to discussion boards) and examination of competence to practice through role-playing exercises.

Students will acquire communication, negotiation and mediation skills that will prepare them for practice as mediators in both formal and informal settings. The programme will prepare graduates for a career in the growing field of alternative dispute resolution, or for practice as mediators as part of their professional role or within the community.

Students will complete core modules on "Introduction to Dispute Resolution"; "Mediation Practice"; "Advanced Mediation and Practice" and "Persuasion, Negotiation and Decision Making". They will have a choice of two from the following three modules: "Argument Dynamics"; "Knowledge Cartography"; and "Legal Knowledge Engineering". They will further undertake a research project in Dispute Resolution, Negotiation and Argumentation.

Qualification and course duration


full time
12 months
part time
variable months

Course contact details

Mrs Fiona O'Donnell
+44 (0)1382 385073