Taught course

Leadership and Management in Public Services

University of Hertfordshire · Hertfordshire Business School

Entry requirements

This course is designed for practitioners, in particular middle and senior managers. Entry requirements for the programme are either: a) An honours degree with a 2.2 classification or better in any subject from a UK university or the equivalent from a recognised university overseas, together with current work experience in the management of public services gained either in public, commercial or not-for-profit organisations; or b) five or more years current work experience in the management of public services gained either in public, commercial or not-for-profit organisations, supplemented by evidence of relevant professional development and training.

Months of entry


Course content

On this two year, part-time course we develop capable and resourceful public service managers with the skills to make evidence based decisions, take the lead on initiatives, collaborate with external agencies and solve complex problems within and across organisational boundaries. From the outset students will receive individual support in engaging with masters level study and are enabled to explore particular topics that are of personal interest to them. Every LMPS student has a personal tutor, typically a module leader, who will retain a mentoring role for the student throughout their studies. With support from their personal tutor students develop a personal ‘learning action plan’ which is intended to guide their studies on the LMPS programme.

The exploration of conceptual issues concerned with public service management is balanced with the development of practical skills concerned with the management of people, resources and change. This course has a strong focus on leadership, with each taught module exploring the challenges associated with leading public services from a different perspective. The diagram below provides an overview of the programme structure. Modules from the ‘concept’ and ‘technique’ blocks are classroom based whereas modules form the ‘research block’ are student led, supported by one-to-one tutoring and offering flexibility in terms of pace and topics of study.

Teaching and assessment encourages meaningful learning by applying theory to situations students encounter in their work environments. The assessment strategy ranges from written coursework assignments, to online examinations, in-class tests and practical exercises. Practical assessments include the use of techniques such as the ‘Learning Conversation’ where a structured dialogue between teacher and student is recorded and then assessed, as well as student led discussion sessions, seminars or presentations. Classes take place on three Fridays and Saturdays per semester and class sizes are typically around 12-20 students.

Information for international students

Where English is not the first language an IELTS score of 6.5, or 6.0 plus completion of the University’s four-week English course, or equivalent, is required.

Qualification, course duration and attendance options

  • MSc
    part time
    24 months
    • Campus-based learningis available for this qualification

Course contact details

Course Enquiries
+44 (0)1707 284800