Taught course

Service Design

Institution
University of the Arts London - London College of Communication · Faculty of Design
Qualifications
MA

Entry requirements

MA Service Design welcome applicants from a broad range of backgrounds, from all over the world, from an Honours degree course in a field relevant to design or those with other, equivalent qualifications.

The course team also welcomes students with good degrees from social science backgrounds, and those who have previously worked in the industry, or those with relevant experience in non-traditional backgrounds, as well as those already within employment.

Your educational level may be demonstrated by:

  • Honours degree (named above);
  • Possession of equivalent qualifications;
  • Prior experiential learning, the outcome of which can be demonstrated to be equivalent to formal qualifications otherwise required;
  • Or a combination of formal qualifications and experiential learning which, taken together, can be demonstrated to be equivalent to formal qualifications otherwise required.

Months of entry

September

Course content

This unique transdisciplinary course is designed for creative people who want to develop and apply design thinking to a broad range of societal and business challenges. It covers service design research methods and processes, offering opportunities for user-centred and co-designed innovation. By taking design to a strategic level, the course offers the opportunity to work collaboratively with experts from different fields. This course is taught at London College of Communication, at Elephant & Castle, part of University of the Arts London (UAL).


What can you expect?

The course is structured to develop strategic and creative expertise within the design and delivery of innovative service experiences. You’ll be encouraged to undertake projects that will tackle many of the social, corporate and environmental challenges facing the 21st century.

From the very beginning of the course, you’ll work collaboratively in a wide variety of contexts, through research and co-design strategies. You’ll gain the confidence to engage with stakeholders and learn how to analyse and apply the results of this engagement through meaningful interventions. Course projects can be as diverse as conceiving services to mitigate the digital divide of senior citizens in a London borough, improving the employee experience of a major retailer, through to realising an innovative business proposition for a start-up.

The teaching staff are active researchers and practitioners in different areas of design and innovation, and this feeds directly into the teaching as well as the projects students engage with. Practice and theory are both embedded into everything that you’ll do, so each practice-based project will have underpinning theory, and each theory-based assignment will have an element of practice or research-through-design. Your lessons will take the forms of lectures, practical workshops, tutorial sessions, presentations and pitches, industry talks, museum visits and technical sessions.


About London College of Communication

The communications sector is evolving fast. Through our world-leading community of teaching, research and industry partnerships, we enable our students to develop the critical, creative and technical excellence needed to succeed and to discover new possibilities and practices.

Our Design, Media and Screen Schools produce experts and award-winners across virtual reality, journalism, photography, television and sound, graphic communication, games, design management – and more.

The London College of Communication experience is all about learning by doing. Our students get their hands dirty and develop their skills through the exploration of our facilities and technical spaces.

Students work on live briefs and commissions, with everything from independent start-ups and charities in Southwark, through to major global companies. Student designers, makers and innovators have worked with Nike, Penguin, the EU Commission, Colgate, Plan International, the National Trust, Nokia and Royal Mail, to name a few.

Information for international students

Language requirements

All classes are conducted in English. If English is not your first language, we strongly recommend you let us know your English language test score in your application. If you have booked a test or are awaiting your results, please indicate this in your application. When asked to upload a CV as part of your application, please include any information about your English test score.

IELTS 6.5 (or equivalent) is required, with a minimum of 5.5 in each of the four skills.

If your first language is not English, you can check you have achieved the correct IELTS level in English on the Language Requirements page.

For further details regarding international admissions and advice please visit the International Applications page.

Fees and funding

Learn more at the funding page.

Qualification and course duration

MA

full time
15 Months months

Course contact details

Name
Enquiries
Email
info@lcc.arts.ac.uk
Phone
+44 (0)20 7514 6599