Accommodation manager : Entry requirements

Although entry is open to all graduates, the following degree/HND subjects may increase your chances:

• hotel and catering;
• hospitality and leisure management;
• health and safety;
• human resources;
• business studies;
• management.

Entry without a degree/HND is possible, for example, via an advanced modern apprenticeship or by training on the job. Candidates in these situations may start at a lower level and work their way up to a management position. Larger hotel chains have management training programmes where a degree qualification is normally a requirement.

A pre-entry postgraduate qualification is not necessary, although relevant qualifications are available, such as a Postgraduate Diploma or MSc in Hospitality Management or an MBA. These qualifications may aid entry into a higher level role.

Previous experience in a related role is usually valued highly by employers, so it is important that you try to build up experience as well as gain relevant qualifications. This can be done by carrying out part-time or holiday work in the hotel/hospitality, housing or higher education industries. Knowledge and experience of service departments, such as restaurant, bar, kitchen, reception and conference facilities, can also be useful and will demonstrate your commitment and adaptability. Supervisory or team leader experience can also help to show your managerial capabilities. 

Studying a sandwich course which provides a work placement for a year will be a great help to your career prospects after graduation. Try to secure a placement that is linked to the area you eventually wish to work in. 

Candidates need to show evidence of the following: 

• a hands-on management style and a willingness to undertake practical work when required;
• strong communication skills;
• the ability to motivate staff, delegate tasks and work as part of a wider team;
• IT skills and familiarity with databases and spreadsheets for data analysis;
• financial planning and budget management skills;
• the ability to remain diplomatic and pleasant, think on your feet and remain calm in a crisis;
• good customer relations skills, a sense of humour and plenty of energy and stamina;
• the ability to develop strong working relationships with other departments;
• a good understanding of the industry or sector you are working in;
• a knowledge of relevant policies and procedures relevant to the role, such as contract, housing or employment law, health and safety, cleanliness practices and waste management;
• flexibility and adaptability with good organisational skills;
• ability to work under pressure and to solve problems;
• supervisory or leadership skills.

To help aid entry into the career, you could ask for work experience at local establishments. This may include shadowing an accommodation manager at a hotel or doing some voluntary work at a hostel. Building networks and contacts is also a good idea and People 1st  is a good source of information to inform you of relevant events and news in the industry.

For more information, see work experience and internships and search courses and research.