Accommodation manager : Training

The majority of employers will offer on-the-job training. Increasingly, large hotel chains are introducing formal training programmes for future managers. These programmes give trainees the chance to experience management across a range of divisions within the organisation on a rotational basis - housekeeping, human resources and front of house - before specialising in a chosen area. Smaller establishments develop their staff through a combination of on-the-job training and support for further study and continuing professional development (CPD).

In-service training for the National Health Service (NHS) involves following the NHS Hotel Services Development Programme. See NHS Careers  for more information.

There are also opportunities to undertake external training and qualifications. Many employers will support this and may give you time off work to accommodate your studies.

The Chartered Institute of Housing (CIH)  offers a range of housing-related qualifications and short courses including the CIH Level 4 Certificate and Diploma in Housing. These qualifications are relevant to all housing workers and also those working in student accommodation.

The Institute of Hospitality  offers a range of qualifications specifically designed to meet the needs of management trainees within the industry. The Institute is keen to promote CPD within the sector and offers useful advice and information about how this can be achieved.

There are other qualifications which can be gained and these include NVQ/SVQ and BTEC/SQA qualifications in areas such as hospitality supervision, accommodation operations and housekeeping. There are also a range of short courses available in areas that may be relevant to your role, such as health and safety, hygiene and first aid.