Civil Service administrator : Training

Most departments will offer on-the-job training and a mentor (usually a senior member of staff within the department) to offer advice and guidance.

On-the-job training includes learning from experienced staff and attending in-house training courses. There is a commitment within the Civil Service to lifelong learning and continuing professional development (CPD). The Professional Skills for Government (PSG)  framework was introduced in 2008 to enable civil servants to plan their career. Individuals can use this framework to identify their training needs, both to improve the skills needed to perform well in their current job and to move roles or apply for promotion.

Training is provided via e-learning or by attending courses, depending upon the nature of the training required and the department or agency. The National School of Government  runs a range of foundation courses to help develop the skills and knowledge needed to understand the structure and workings of the Civil Service.