A general induction to the institution and training in specific systems in use, such as student records and finance software packages, is generally provided.
Continuing professional development (CPD) is encouraged via in-house, regional and national courses and conferences. Education institutions usually have a performance and development review system, which can be used to identify training needs. Staff are generally encouraged to have their own personal development plan.
The Association of University Administrators (AUA) offers a Postgraduate Certificate in Professional Practice (higher education administration and management) validated by the Open University (OU) . This qualification can be upgraded to an MBA in Higher Education Management, validated by the Institute of Education, University of London. The AUA also offers a range of seminars, conferences, lectures and workshops that allow education administrators to update skills and knowledge, as well as to network with colleagues.
Those working in specialist areas, such as finance, marketing or IT, increasingly have additional training or formal qualifications. Professional qualifications can be useful for gaining promotion.
Training for administrators working in schools includes the certificate, diploma and advanced diploma in school business management offered in conjunction with the National College for Leadership of Schools and Children's Services . The college also runs the school business director programme, which allows participants to achieve a nationally recognised qualification and also allows progression to Masters level on completion of the course.
It may be possible to negotiate time off to study for further qualifications, especially if this can be done at your own institution.
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