A fast food restaurant manager is essentially a commercial business manager, with ultimate responsibility for safeguarding the financial success of a specific outlet and maintaining the reputation of the company.
The role has a strong hospitality element, ensuring that the restaurant delivers high-quality food and drink and good customer service. However, it also includes activities common to business managers within any sector, including overseeing marketing, sales, operations, finance and human resources.
In some organisations, management is on a relatively large scale, as some restaurants have a turnover of more than £1million and more than 50 staff.
The concept of fast food no longer conjures up images of burgers and pizza. Coffee houses, sandwich shops and even sushi bars are now considered to be fast food outlets. The managers of all these establishments, regardless of their end product, face similar responsibilities, including:
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